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Banking on customer experience and security via technology-based innovation

CIO

Since then, automation has filled the gap in improving customer experience and security. Workflow automation and data analytics are streamlining document management, cross-checking data, assessing for risk, ensuring regulatory compliance, and so on. Security and privacy.

Banking 617
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Bud Financial helps banks and their customers make more informed decisions using AI with DataStax and Google Cloud

CIO

By Jude Sheeran, EMEA managing director at DataStax When making financial decisions, businesses and consumers benefit from access to accurate, timely, and complete information. Organizations must invest in due diligence to ensure their partners align with their organization’s trust and security requirements.

Banking 773
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Should finance organizations bank on Generative AI?

CIO

As I work with financial services and banking organizations around the world, one thing is clear: AI and generative AI are hot topics of conversation. In the finance and banking industry, however, organizations are seeking extra guidance on the best way forward. In short, yes. But it’s an evolution.

Finance 823
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Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. This approach has significantly enhanced the customer banking experience.

Banking 733
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Making Banking a More Effortless Experience

CIO

Along with nearly every other industry, banking is facing greater competitive pressure than ever. As banks continue to face this reality, they’re also tasked with addressing a variety of rapidly changing issues, including those surrounding data protection, adoption of cryptocurrency, and anonymizing data (AI models). .

Banking 691
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It’s time to go paperless: are bank branches ready?

CIO

When the chief banking officer of a $10.3B community bank visited a competing super-regional branch in her suburban New Jersey neighborhood, she noticed something troubling. Piles upon piles of paper crowded the branch manager’s desk and cluttered the nearby credenza. A large financial institution acquired a smaller bank.

Banking 524
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CIOs are worried about the informal rise of generative AI in the enterprise

CIO

As an example, the consultancy refers to how generative AI technology could potentially add $200 – $400 billion in added annual value to the banking industry if full implementation moves ahead on various use cases. Organizations are seeing a dramatic rise in informal adoption of gen AI – tools and platforms used without official sanctioning.