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Banking on customer experience and security via technology-based innovation

CIO

Quick loan approvals, online applications, personalized lending options, and massive data breaches create pressure for banks to focus on customer experience and security to compete with more technically mature and agile competition. Source: “Innovation Digital Listening Research.” Security and privacy.

Banking 617
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Schrodinger’s Open Banking

CIO

I can’t help but think of open banking in the United States — it’s not here, and, at the same time, it’s very much here. In essence, they’re not waiting for the kind of regulatory open banking mandates that have been handed down in other parts of the world. They’re building their own open banking environment.

Banking 615
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Schrodinger’s Open Banking

CIO

I can’t help but think of open banking in the United States — it’s not here, and, at the same time, it’s very much here. In essence, they’re not waiting for the kind of regulatory open banking mandates that have been handed down in other parts of the world. They’re building their own open banking environment.

Banking 615
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How to create a culture of innovation

CIO

A shift has occurred and IT is now viewed as an equal partner in driving business growth with CIOs recognized as the de facto leaders of innovation. Here, they and others share seven ways to create and nurture a culture of innovation. Innovation is a double-edged sword: It is critical to growth — but that’s also what makes it risky. “It

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Learn from IT Innovators at CIO’s FutureIT Dallas

CIO

Designed for professionals in the Dallas-Fort Worth IT community, the event promises to help attendees master the complexity of digital innovation. Tackling one of today’s hottest IT trends – AI – is Don Goin, executive vice president and CIO of Texas Capital Bank. A common thread through all digital initiative is security.

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Inside Nasdaq’s AI-fueled pivot to SaaS provider

CIO

Brad Peterson, the company’s CIO and CTO, has been implementing AI for more than a decade and is all in on the promised innovation afforded by generative AI. “We To power its pivot, Nasdaq restructured into three divisions: Market Platforms, Capital Access Platforms, and Anti-Financial Crimes.

Banking 725
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Trust Bank’s commitment to CX as a digital disruptor

CIO

Singapore’s Trust Bank (also known simply as Trust) is a new financial institution that’s enjoyed a strong first year of operations, capturing 12% market share in Singapore since launch and setting new benchmarks in customer experience and innovation. As a bank, you cannot fail.” For us, we move fast and you don’t fail.

Banking 617