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UPS delivers customer wins with generative AI

CIO

MeRA’s introduction has been a game changer for UPS, transforming our approach to best-in-class customer service,” Subramanian says. “By Customer service is emerging as one of the top use cases for generative AI in today’s enterprise, says Daniel Saroff, group vice president of consulting and research at IDC.

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Here’s How Data Analytics In Sports Is Changing The Game

Smart Data Collective

Any sports player or fan should be aware that data analysis has become a significant part of sports. According to Bloomberg , the market for sports research and data analysis net worth is expected to be around $8.4 Helping You Win Data is used in sports to gain an advantage over the opposition. Billion by 2026.

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5 rules that transform outsourcing outcomes

CIO

For organizations seeking a collaborative win-win approach to outsourcing, the Vested sourcing business model is worth consideration. It is the product of nearly 20 years of research at the University of Tennessee, beginning with a deep-dive funded by the United States Air Force on outcome-based outsourcing in 2003.

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Primary Intelligence Partners with Crayon to Launch the First Ever Technical Integration that Combines Win-Loss Data Analysis with Competitive Intelligence

Primary Intelligence

Boston and Draper, UT – Primary Intelligence , the leader in win-loss analysis, and Crayon , the premier competitive intelligence platform, today announced a first of its kind integration that seamlessly embeds valuable win-loss insights directly into competitive intelligence deliverables.

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9 ways IT leaders can impact sustainability initiatives

CIO

Decision makers are realizing that technology is essential for reaching their ESG goals,” noted Bjoern Stengel, IDC global sustainability research lead, in the report. It’s coming — and anyone not already in the game is going to be left behind.” Now is no time for sideline sitting, however.

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The 2022 Holiday Gadgets & Games Report is Here!

Netbasequid

If your ideas of gaming and gadgets are limited to the 1980s, it’s time you hit the restart button! Gaming has grown, with the overall market expected to be $321.1 billion by 2026 as detailed in our Consumer and Market Intelligence Report: Gadgets and Games Gift Guide 2022. How Gaming and Gadgets are Continuing to Grow.

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CIOs press ahead for gen AI edge — despite misgivings

CIO

We’re seeing lots and lots of pilots,” says Gartner AI analyst Arun Chandrasekaran, who notes content creation, document summarization, sentiment analysis, and enterprise search chief among the initial use cases. Morgan explains that the gen AI is not performing the analysis to determine suspicion of financial crimes.