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IHG maximizes hospitality with multicloud

CIO

Turner helps drive that success by wearing two hats for the company: He oversees a product-driven organization that must develop and deliver innovative services out to hotel owners and guests continuously even as his teams continue to build out IHG’s internal technology stack and services. The company’s Speech AI managed more than 3.6

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IT to thank for most of Radisson Hotel Group’s business initiatives

CIO

With stints at Procter & Gamble, HPE and DHL, Jaime González-Peralta landed at Radisson Hotel Group four years ago as CIO for EMEA and then became global CIO in April 2020 — a particularly complex moment due to the paralysis that the pandemic inflicted on the world of travel. How many people, then, make up Radisson’s IT area worldwide?

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5 pillars of a cloud-conscious culture

CIO

Most CIOs recognize the advantages of cloud, the global reach it provides, and the ease with which services can be scaled up and back down again. It enables us to free our people so they can innovate and create lasting competitive advantage.” But recognizing cloud advantages doesn’t always mean a smooth transition from on-prem.

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Long and winding railroad – heading for the cloud

CIO

The Union Pacific challenge: standardize for speed The team at Union Pacific could see the importance of speed beyond the railroad, in business operations innovation and use of artificial intelligence. This was limiting the ability of Union Pacific to focus on new digital innovations, automation, and business model changes.

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Prosperity Bank embraces AIOps with BMC Helix

CIO

Nevertheless, many of the bank’s customers prefer to take advantage of technology to manage their banking, often via their mobile device. For example, at BMC Connect Chicago in October 2023, Riggan previewed a new capability: If customers who are travelling lose their debit or credit card, they can report it via their mobile app.

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Delta takes off with modernized blend of mainframes and cloud

CIO

Some of those workloads include travel reservation systems and crew scheduling systems — mission-critical, 24-by-7 applications that are never turned off. Delta’s foray into the cloud began in earnest about two years ago as the pandemic brought travel to a virtual halt, Cincera says. Delta is of the same mindset — for now.

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Mapping the progress of Air New Zealand’s digital rebuild

CIO

We’re starting to think of Air New Zealand as a Petri dish for innovation where we can solve some long-standing challenges in the airline industry. On air travel reliance: Air New Zealand is the national flag carrier and it’s something everyone who works at the airline realizes and takes seriously. So we’re now playing a team sport.

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