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Expectations vs. reality: A real-world check on generative AI

CIO

But talking to IT teams like the AI professionals in Intel’s 2023 ML Insider survey suggests only 10% of organizations put gen AI solutions into production in 2023. For every optimistic forecast, there’s a caveat against a rush to launch. But now organizations appear to be taking a more cautious approach when it comes to official deployments.

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Re-imagining Business Workflows with AI-Powered Automation

CIO

Artificial intelligence (AI) is delivering rapid change for Australian business by raising customers’ expectations, generating new competitive challenges, and creating opportunities for new products and services. The integration of AI into Tungsten Automation’s service offering is organised around three key pillars.

Business 871
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Generative AI takes center stage in latest ServiceNow release

CIO

ServiceNow’s latest platform release, dubbed Washington DC, moves the cloud-based IT management and operations software company sharply in the direction of generative AI, with new features designed to help companies working with that technology. Everybody’s going to have multiple models adopted,” he said.

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Generative AI: the Shortcut to Digital Modernisation

CIO

A recent McKinsey study estimated that automation integrated with Generative AI could accelerate 29.5 A recent McKinsey study estimated that automation integrated with Generative AI could accelerate 29.5 This proactive support simplifies the coding process, resulting in more organised codebases.

Alliance 803
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Realizing the promise of low-code/no-code

CIO

Businesses that adopt a low-code/no-code-enabled platform find they’re freed from heavily depending on dedicated IT when non-technical users can more easily pursue application development. But low-code/no-code’s value far exceeds this key benefit. Automating purchase order (PO) approvals.

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9 CRM trends for 2024

CIO

Customer relationship management (CRM) has long been a mature, commoditized product category. But several key trends are shaking up the market for CRM systems, which encompass sales, marketing and customer service. Another important application of ML/AI is data analytics.

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5 hot IT budget investments — and 2 going cold

CIO

Upgrading cloud infrastructure is critical for deploying broad AI initiatives more quickly, so that’s a key area where investments are being made this year. Upgrading cloud infrastructure is critical for deploying broad AI initiatives more quickly, so that’s a key area where investments are being made this year.

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