Majority of US businesses say they have not seen an increase in performance or profitability from digital transformation investments 
CIO
APRIL 8, 2024
Customer centricity is hardly a new organizational imperative, but some organizations have gone a step further, instituting new C-suite roles to help lead the charge. Interlace Health is one such entity, having named Maggie Peña as the electronic forms company’s first-ever chief experience officer.
CIO
MARCH 13, 2024
Even though generative AI is a relatively new technology, it’s now difficult to imagine a world without it, given the impact it’s making, and the business value it can create. Internally, it uses conversational AI for all its 400,000 employees across a wide variety of tasks, and externally, it uses AI to help its client companies.
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CIO
FEBRUARY 19, 2024
Officials at the North Carolina Department of Information Technology found themselves in a position familiar to most IT organizations: aware of the need to do more to attract IT workers given that they — like most employers — faced fierce competition for talent.
CIO
DECEMBER 18, 2023
CIOs confronted a host of issues over the past year, with economic, political, and technology events creating both uncertainties and opportunities for organizations across all sectors. Koinig says CIOs — including herself — must think of their IT environment like a garden that needs to be continually tended to yield the best returns.
CIO
SEPTEMBER 20, 2023
The multinational is present in around 40 countries, and closed its last financial year with more than €640 million in profit. And in charge of the group’s technological strategy and digitalization processes is global CIO Vanessa Escrivá. So the first pillar is to digitize end-to-end business processes.
CIO
MAY 1, 2024
Is generative AI so important that you need to buy customized keyboards or hire a new chief AI officer, or is all the inflated excitement and investment not yet generating much in the way of returns for organizations? People want to see it be real this year,” says Bola Rotibi, chief of enterprise research at CCS Insight.
CIO
FEBRUARY 21, 2023
The pandemic-era push to quickly boost digital touchpoints and services proved that transformation can happen fast. That has left a lasting legacy: Even as the pandemic recedes, enterprise executives continue to expect CIOs and their IT departments to deliver transformative capabilities at a rapid-fire pace.
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