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3 areas where gen AI improves productivity — until its limits are exceeded

CIO

According to a research report IDC released in November, based on a survey of over 2,100 business leaders and decision makers with responsibility for AI transformation, 71% of companies already using AI are seeing returns on their AI investments within 14 months, averaging $3.50 And the impacts are already being felt in some industries.

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Huawei Cloud named leader in emerging Asia-Pacific hybrid cloud market

CIO

Frost & Sullivan, a global research and consulting firm, recently released the Emerging Asia-Pacific Hybrid Cloud Market Report 2022 report. In this report, Huawei Cloud was named a “Leader” and positioned ahead of all other providers in terms of market performance, technical innovation, and customer services.

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10 most in-demand generative AI skills

CIO

The recent AI boom has sparked plenty of conversations around its potential to eliminate jobs, but a survey of 1,400 US business leaders by the Upwork Research Institute found that 49% of hiring managers plan to hire more independent and full-time employees in response to the demand for AI skills.

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IT leaders turn to HBCUs for future IT talent

CIO

So NCDIT officials took action, creating an internship program for Historically Black Colleges and Universities (HBCUs) students, a move that would open up for the organization a new pipeline for talent traditionally underrepresented in the IT industry. “We

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How CIOs use AI to elevate CX services

CIO

IT industry researchers believe the biggest impact of gen AI this year will be in customer experience (CX), with organizations using vast amounts of data to communicate with consumers and resolve problems faster. The technology speeds up the whole process,” he says. “An

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4 industries where chatbots will have the biggest impact

CIO

More than 80% of business leaders believe that the best bang for their gen AI buck is in chatbots for automating customer service and improving knowledge management, according to a Capgemini survey of 1,000 companies in 13 countries. billion, according to Verified Market Research. billion in 2022 to $6.9

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14 organizations that support LGBTQ+ tech workers

CIO

While the tech industry has made more of an effort to foster greater workplace diversity in recent years, there’s still a lot of progress to make for LGBTQ+ workers. The organization aims to connect LGBTQ+ tech workers and to create more visibility for queer, female, trans, GNC, and POC leaders in the industry.

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