Remove industry consumer-packaged-goods-retail
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Henkel embraces gen AI as enabler and strategic disruptor

CIO

Like many incumbents in the consumer packaged goods (CPG) industry, Henkel was slow to embrace digital technologies, resulting in a widening disconnect between the 147-year-old company and the changing needs of its customers. We’ve been lucky, I think, because we have interesting industry problems to crack,” Nilles says.

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P&G turns to AI to create digital manufacturing of the future

CIO

P&G) has grown to become one of the world’s largest consumer goods manufacturers, with worldwide revenue of more than $76 billion in 2021 and more than 100,000 employees. Accessing this level of data, at scale, is rare within the consumer goods industry,” Cretella says. Data and AI as digital fundamentals.

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CIO Ralph Loura on empathetic leadership that delivers results

CIO

Ralph Loura’s journey to his current role as Lumentum’s senior vice president IT and CIO encompasses some of the most well-known technology and consumer products companies around, including Rodan + Fields, Hewlett-Packard (HP) Enterprise Group, Clorox, Cisco, and Lucent Technologies.

Commerce 646
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7 Key Industries Being Transformed by Data Savvy Virtual Agents

Smart Data Collective

Intelligent virtual agents (IVAs) are attractive to businesses in dozens of industries thanks to their convenience and their AI capabilities. Here’s a look at some of the industries this growing technology is transforming. Research shows that retail is the industry that fields the most customer calls. Consumer Tech.

Banking 211
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8 Social Media PR Tips to Help Boost Brand Visibility

mention

Secondly, more and more people consume news on social media than other sources. This is a good thing. The good thing about these agencies is that they can help you determine the best way to package yourself for the best social media PR results. Next, look for influencers that are relevant to your niche industry.

Profiling 184
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CPG Market Overview & Outlook for 2023 and Beyond

Alpha Sense BI

In times of economic uncertainty, the Consumer Packaged Goods (CPG) industry is typically the first and most heavily impacted sector. This market is particularly sensitive to any shifts in consumer preferences or behavior and can provide valuable insights into the state of the economy at large.

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5 Best Customer Service Platforms in 2024

mention

Customer service is vital for success in every vertical and industry. One recent survey revealed that 59% of consumers will recommend a brand to a friend because of its customer service, and close to three-quarters say they are willing to spend more money when doing business with brands that deliver a great customer experience.

Knowledge 167