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Global managed services to grow in 2024 as enterprise IT spending rises

CIO

The global market for managed services will rise in 2024 due to organizations’ IT spending surge and larger investments in managed services deals involving AI and cloud computing, according to market intelligence firm IDC. This trend, IDC attributed to the growing investments by organizations in areas such as AI and cloud.

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IT budget shock: Global IT services firms continue to struggle

CIO

The global IT services industry is at a significant crossroads, with the explosive growth of generative AI and deepening economic uncertainties reshaping its future. Cognizant Technology Solutions announced a full-year revenue forecast below expectations. AI could necessitate retraining of internal staff to adapt to new technologies.

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The 4 most overhyped technologies in IT

CIO

They may publicly preach “No technology for technology’s sake,” but they still frequently share their fascination with the latest tech gadgets. It’s then that the hopes for the technology get way ahead of what it can actually deliver today. They’re not the only ones enthralled by tech. Here’s what they say on the topic.

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With generative AI, IT must deliver knowledge…not just technology

CIO

GenAI has been estimated to increase skilled worker performance by up to 40% with the potential to add trillions of dollars in value to the global economy. It is unique because it is both massively technology-driven and can affect every type of job in an organization. And for good reason. Both these tasks can deeply benefit from IT.

Knowledge 852
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SAP poaches Microsoft exec as its new global head of AI

CIO

SAP has appointed a new global head of artificial intelligence, Walter Sun, after the previous post-holder quit to found her own AI startup. Sun replaces Feiyu Xu as SAP’s global head of AI. For now, the only representative of the AI team on the committee is Wieczorek, the VP of AI technology. Spoiler alert: it failed.)

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Expat CIOs: IT leaders broaden horizons with global experiences

CIO

We live in a world that is more global than ever before and it is important to experience different cultures, customs, and traditions,” he says. “We We live in a world that is more global than ever before and it is important to experience different cultures, customs, and traditions,” he says.

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Digital transformation’s fundamental change management mistake

CIO

Underpinning these initiatives is a slew of technology capabilities and strategies aimed at accelerating delivery cycles, such as establishing product management disciplines, building cloud architectures, developing devops capabilities, and fostering agile cultures.