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Microsoft and Cognizant team up to boost enterprise Copilot adoption

CIO

Microsoft is opening another route for extending the reach of its Copilot offerings in the enterprise through an expanded partnership with global professional services company Cognizant. It means they can now leverage AI technology to enhance operational efficiency, reduce manual work, and innovate at scale,” he said.

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Fostering Innovation at Discover Financial Services

CIO

“Innovation is about modernization, it’s about optimization,” said Dan Gisolfi, Distinguished Engineer, Head of Innovation and Intellectual Property at Discover Financial Services. “It It doesn’t necessarily mean creating a new invention, but perhaps new processes, new ways of working, and new technologies that fuel growth.”

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IT Hardware Startups Turn to Data Analytics for Market Research

Smart Data Collective

Data analytics technology has been instrumentally valuable for the marketing profession. Global companies are projected to spend over $9.7 billion on marketing analytics within the next seven years. One of the biggest ways that data analytics is changing marketing is that it can help with marketing research.

Startups 257
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6 tough AI discussions every IT leader must have

CIO

Few technologies have provoked the same amount of discussion and debate as artificial intelligence, with workers, high-profile executives, and world leaders waffling between praise and fears over AI. We want to make sure we enable the business to use new technologies; that’s my personal goal. So be prepared.

IT 816
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Captive centers are back. Is DIY offshoring right for you?

CIO

Despite economic and political disruptions, offshore and nearshore captive market growth accelerated with many enterprises expanding and setting up new centers,” says Everest Group partner Rohitashwa Agarwal. The desire to build internal IT capabilities amid a tight talent market is at the heart of the trend.

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Lawsuit claims IBM falsely used mainframe sales to boost AI, cloud businesses

CIO

IBM is also alleged to have reallocated revenue from its non-strategic Global Business Services (GBS) segment to the company’s Watson-branded AI products — a strategic imperative included in the CAMSS product portfolio — in an attempt to convince investors that the company was successfully expanding beyond its legacy business.

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IT leaders grapple with shadow AI

CIO

Soon after ChatGPT burst on the scene in November 2022, Chan realized generative AI would amount to far more than the just the latest technology flash-in-the-pan. If we don’t do anything about it, they will have no choice but to use it on their own,” says Chan, CIO of Avnet, a technology parts and services provider.

IT 583