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Fostering Innovation at Discover Financial Services

CIO

“Innovation is about modernization, it’s about optimization,” said Dan Gisolfi, Distinguished Engineer, Head of Innovation and Intellectual Property at Discover Financial Services. “It It doesn’t necessarily mean creating a new invention, but perhaps new processes, new ways of working, and new technologies that fuel growth.”

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Microsoft and Cognizant team up to boost enterprise Copilot adoption

CIO

Microsoft is opening another route for extending the reach of its Copilot offerings in the enterprise through an expanded partnership with global professional services company Cognizant. It means they can now leverage AI technology to enhance operational efficiency, reduce manual work, and innovate at scale,” he said.

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IT leaders explore footing amid shifting needs and the AI power struggle

CIO

Many technology leaders already worked with AI for over a decade for things like predictive maintenance and supply chain planning. Others explored how the new technology could help write code or create content. New technology enabled new solutions 2023 was also a year of new solutions.

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What are the main challenges CISOs are facing in the Middle East?

CIO

Legislative changes on a global scale have been a major challenge faced daily and it’s often exacerbated by the need to instantly change course and work towards compliance to avoid the often-hefty fines and penalties, legal liabilities and reputational damage associated with non-compliance. What should organizations do if they are hacked?

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6 IT rules worth breaking — and how to get away with it

CIO

Management rules typically exist to enable faultless decision-making, set a foundation for consistent operation, and provide protection from risk, observes Ola Chowning, a partner at global technology research and advisory firm ISG. They can apply to people, processes, enterprise behavior, and technology requirements and risks.

IT 883
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6 tough AI discussions every IT leader must have

CIO

Few technologies have provoked the same amount of discussion and debate as artificial intelligence, with workers, high-profile executives, and world leaders waffling between praise and fears over AI. We want to make sure we enable the business to use new technologies; that’s my personal goal. So be prepared.

IT 833
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10 best practices when partnering for strategic skills

CIO

“There’s absolutely an overarching trend we’re witnessing of organizations entering into more strategic partnership agreements to ensure access to critical talent and expertise,” says Greg Sarafin, global alliance and ecosystem leader at EY. But finding the niche, high-demand skills needed to drive specific projects can be challenging.