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How online retailers can harness live shopping on social media with modern commerce — and boost massive growth

CIO

Live shopping is one of the most exciting retail experiences in a long time. As shoppers become increasingly eager to buy via live shopping on social platforms such as Instagram and TikTok, retailers face new challenges: How to capture the shoppers’ attention on social media when the urge to buy hits?

Commerce 614
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Software vendors offer AI sales boost for retail at NRF show

CIO

As they take stock after the year-end frenzy of shopping the holiday season always brings, retail CIOs attending the National Retail Federation’s annual show, NRF 2024, may be wondering how they can improve their IT systems’ performance over the next 12 months. year on year in the first 11 months of 2023, AI or no AI.

Retail 655
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Unattended Commerce in the Age of Digital Payments

CIO

However, new digital technology is expanding how customers pay through these types of unattended commerce. And businesses are meeting these customer demands by continuing to design creative ways to provide cashless unattended commerce to customers. The entire landscape of unattended commerce is changing. Since no development ?is

Commerce 610
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Tractor Supply enlists AI to deliver ‘legendary’ customer service

CIO

The rural lifestyle retailer, with more than 2,200 stores across the US, caters to the needs of rural residents with a wide variety of products on its shelves. Rob Mills, chief technology, digital commerce and strategy officer, Tractor Supply Rob Mills / Tractor Supply Co. Tractor Supply Co.

Retail 711
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Il cliente al centro: come i CIO potenziano la customer experience mentre trasformano il business

CIO

Siamo stati il primo negozio digitale del settore ferramenta in Italia con il nostro canale e-commerce, lanciato come estensione del punto di vendita fisico nel 2002. La tecnologia è il business e le imprese che vendono un prodotto o un servizio diventano esse stesse delle piattaforme, perché è questo il valore aggiunto”.

Commerce 606
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How gen AI is joining the holiday shopping season

CIO

Retailers are pushing their customer service and supply chain systems to new limits in anticipation of record spending this holiday season. Just a year after the release of ChatGPT, gen AI is generating value in many different industries, including retail. Faster resolution times can save retailers time and costs.

Retail 715
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10 Free Marketing Tools for E-commerce

mention

Lockdowns worldwide made customers use online digital platforms for online shopping, which increased e-commerce in the United States by $183 billion. The e-commerce industry is incredibly profitable for sellers. WebCEO is a great SEO solution for e-commerce websites that combines all your SEO data into a straightforward dashboard.

Commerce 326