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Enhancing customer care through deep machine learning at Travelers

CIO

New York-based insurance provider Travelers, with 30,000 employees and 2021 revenues of about $35 billion, is in the business of risk. We needed to think about those disciplines together and make progress to maximize the benefit to our customers and our business overall.รข??. Another focus is on finding and nurturing talent.

Travel 841
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IT to thank for most of Radisson Hotel Groupโ€™s business initiatives

CIO

With stints at Procter & Gamble, HPE and DHL, Jaime Gonzรกlez-Peralta landed at Radisson Hotel Group four years ago as CIO for EMEA and then became global CIO in April 2020 โ€” a particularly complex moment due to the paralysis that the pandemic inflicted on the world of travel. Technology impacts what the hotel of the future will be like.

IT 725
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Why entrepreneurs claim thereโ€™s no better place to do business than Puerto Rico

CIO

There was a large gap between the capabilities of the software solutions that businesses could buy and the unique requirements that they had for automating key business processes. Business was good, and the company grew, mostly serving businesses located in Puerto Rico. citizens can travel there without a passport.

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Freeing up finance: how to control spend, without slowing down business

CIO

In the hustle of running a business, many companies overlook the hidden costs that can silently eat away at their bottom line. Take business expenses. That could be unexpected travel expenses, unplanned inventory top-ups, or ad hoc expenditure on subscriptions or advertising. To learn more, visit Soldo.

Finance 405
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Lufthansaโ€™s digital future takes flight with โ€˜Digital Hangarโ€™

CIO

A new business unit, which also has hubs in Brussels, Frankfurt, Gdansk, Vienna, and Zurich, Digital Hangar was founded in September 2022 with the aim to create the worldโ€™s best-connected travel experience, incorporating both in-person and digital services. In June, the Lufthansa Groupโ€™s Digital Hangar touched down in Barcelona.

Airline 812
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Why AI Is Important for Automating Travel Policy Compliance

Smart Data Collective

37% of businesses and organizations employ AI, and about 15% claim to use its capabilities. So, the real question is how can AI help businesses in travel? Well, let’s get on with it and find out exactly why AI is so important for automating travel policy compliances. What is the whole idea of travel compliance?

Travel 211
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What CIOs everywhere can learn from Canadaโ€™s nationwide internet outage

CIO

Although Rogers โ€“ one of Canadaโ€™s major internet, broadcasting, and mobile wireless companies โ€“ restored service to most customers within a day, the catastrophic loss of service startled Canadian businesses. Staff travelling overseas couldnโ€™t even use their phones.โ€. Sapper Labs Group is a Canadian cybersecurity/cyberintelligence firm.

Learning 697