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With generative AI, IT must deliver knowledge…not just technology

CIO

As a result, knowledge workers can create content, low- and no-code solutions are more accessible, and team members from every layer of the organization have broader options for getting work done. For these reasons, IT cannot discount this transformation as a rank-and-file change management exercise.

Knowledge 888
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7 steps for turning shadow IT into a competitive edge

CIO

But for a select few, the deeper challenges of departmental technologies being funded, procured, and managed without IT involvement are the missed opportunities to better engage and fulfill departmental technology needs. Following are seven steps to guide this transformation for competitive advantage.

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Telstra – Building A Better Operations Management Platform

CIO

One of the most satisfying parts of my job is to write about digital transformation and the extraordinary ways companies are using technology to solve real problems and create business opportunities. A new operations management platform was needed to enable a fast-growing portfolio of work executed for business and enterprise customers.

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Top overlooked GenAI security risks for businesses

CIO

Many are under pressure to show that they are adopting these new technologies and not falling behind the competition. For executives and decision-makers, understanding these risks is crucial to safeguarding your business. IP can include anything from patented technologies to trade secrets and proprietary business processes.

Security 789
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4 ways CISOs can manage AI use in the enterprise

CIO

But with time, CIOs are starting to figure out ways to manage the use of generative AI within the enterprise. While it is a given that AI will help organizations drive competitive advantage, the roll-out of this quickly evolving technology must be done safely. Government oversight All the recent innovation has certainly caught the U.S.

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Salesforce launches Starter to ward off competition in the SMB segment

CIO

Salesforce has made its customer relationship management (CRM) suite, dubbed Starter, generally available in an effort to garner more market share in the small and medium businesses (SMBs) segment as it faces stiff competition from rivals such as Zoho.

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A history of tech adaptation for today’s changing business needs

CIO

The company has been on a continuous journey to adapt its internal and external processes to new business needs and opportunities since 2001.” Following this, in 2002, it began delivering its knowledge to customers in online format, using dashboards and interactive reports that provided easier and faster access to data and analysis.

Business 750