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Why is Salesforce hiking prices, and how does it affect customers?

CIO

Salesforce’s decision to raise the price of its software products starting in August can be attributed to a combination of factors, including inflation and pressure to fuel revenue after a pause in price hikes during the pandemic period — issues that are affecting other major technology suppliers, analysts said. “We

IT 473
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Zendesk to lay off another 8% of its staff, cites macroeconomic issues

CIO

CRM software provider Zendesk is reducing another 8% of its workforce citing macroeconomic uncertainty, just six months after the company laid off 300 staffers for the same reason. The new tranche of layoffs, according to Eggemeier, can be attributed to continued macroeconomic uncertainty and increased competition from rivals.

IT 325
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Factors to Consider When Purchasing Competitive Intelligence Tools and Services: Part 1

Crayon

Bill is Head of Market Intelligence (MI) at HERE Technologies. in market and competitive intelligence leader roles. Part I of this blog series addresses what I look for before engaging with a firm to discuss their offerings. The following post was written by Bill Strugger. HERE has 10,000 employees and is HQ in Amsterdam.

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Tech leaders weigh in on the upside and flipside of generative AI

CIO

Another experienced IT leader, David Ivell, chief product and technology officer at behavior management training company Team Teach, is already harnessing generative AI’s power. Neil Ward-Dutton, VP, AI and Intelligent Process Automation European Practices at IDC , suggests that generative AI usage is high but business strategy may lag.

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A CIO’s 10-part guide to personal branding

CIO

This might be your CIO role itself, or even a specific technology or leadership discipline such as artificial intelligence, machine learning or change management. Start small with an article or blog, a media interview, a speaking slot at an industry event or conference, or even by entering some suitable industry awards.

Profiling 746
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Unlocking the Power of AI with a Real-Time Data Strategy

CIO

Investments in artificial intelligence are helping businesses to reduce costs, better serve customers, and gain competitive advantage in rapidly evolving markets. AI is the perception, synthesis, and inference of information by machines, to accomplish tasks that historically have required human intelligence.

Hospitals 712
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T4NG2 – Who’s Who in the New Zoo?

FedSavvy

Our last blog looked at the returning incumbents and we are now shifting our focus to look at the footprint of all T4NG2 awardees across the Department of Veterans Affairs (VA) and provide a special highlight of the contract’s newcomers. Other key players include GovCIO, Cognosante, and SAIC, who we analyzed in our first blog series.