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Banking on customer experience and security via technology-based innovation

CIO

Workflow automation and data analytics are streamlining document management, cross-checking data, assessing for risk, ensuring regulatory compliance, and so on. Banks continue investing in technologies that make the customer experience seamless, including mobile apps and peer-to-peer payments. Security and privacy.

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Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. This approach has significantly enhanced the customer banking experience.

Banking 718
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Bud Financial helps banks and their customers make more informed decisions using AI with DataStax and Google Cloud

CIO

By Jude Sheeran, EMEA managing director at DataStax When making financial decisions, businesses and consumers benefit from access to accurate, timely, and complete information. For Bud, the highly scalable, highly reliable DataStax Astra DB is the backbone, allowing them to process hundreds of thousands of banking transactions a second.

Banking 765
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Global managed services to grow in 2024 as enterprise IT spending rises

CIO

The global market for managed services will rise in 2024 due to organizations’ IT spending surge and larger investments in managed services deals involving AI and cloud computing, according to market intelligence firm IDC. The research firm predicted that managed services deal size in 2024 will be larger than that of 2023.

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Modular architecture drives productivity and risk management at Gilbane

CIO

Karen Higgins-Carter, previously CIO of Webster Bank, joined Gilbane just over a year ago as CDIO with the responsibility of digitally transforming this 153-year-old business. In construction, our teams are managing the construction of hundreds of projects happening at any one time,” she says. Hire the right architects.

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4 methods to help CIOs manage cyber stress

CIO

In 2020, research found that nearly 90% of CISOs considered themselves under moderate or high levels of stress. In every cyber security team I’ve worked in, stress management is a common concern, says Vodacom group managing executive for cyber security, Kerissa Varma. Change Management, Identity Management Solutions

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AI poised to replace entry-level positions at large financial institutions

CIO

Global banks and investment firms are currently mulling plans to replace entry-level financial analyst positions with artificial intelligence (AI), with as many as two-thirds of these positions potentially on the chopping block.

Banking 883