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Innovating Services for a Digital, Intelligent Future

CIO

According to Foundry’s State of the CIO 2024 study, technology leaders will be focused on driving digital innovation, redesigning processes, and modernising infrastructure and apps in the next three years in order to stay ahead. At the same time, Artificial Intelligence (AI) is quickly becoming recognised as a keystone for future growth.

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Banking on customer experience and security via technology-based innovation

CIO

Quick loan approvals, online applications, personalized lending options, and massive data breaches create pressure for banks to focus on customer experience and security to compete with more technically mature and agile competition. Source: “Innovation Digital Listening Research.” Security and privacy.

Banking 617
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Pursuing A New Future of Innovation Through Digital Banking Strategy

CIO

How has banking evolved during the rapid digitisation of recent years? Banks are no longer the key players in the market, with fintech companies, digital-first start-ups, and tech giants delivering their own brand of financial services. One example is Banking-as-a-Service, with the market expected to reach US$3.6

Banking 617
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Pursuing A New Future of Innovation Through Digital Banking Strategy

CIO

How has banking evolved during the rapid digitisation of recent years? Banks are no longer the key players in the market, with fintech companies, digital-first start-ups, and tech giants delivering their own brand of financial services. One example is Banking-as-a-Service, with the market expected to reach US$3.6

Banking 617
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Should finance organizations bank on Generative AI?

CIO

As I work with financial services and banking organizations around the world, one thing is clear: AI and generative AI are hot topics of conversation. In the finance and banking industry, however, organizations are seeking extra guidance on the best way forward. In short, yes. But it’s an evolution.

Finance 835
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Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. This approach has significantly enhanced the customer banking experience.

Banking 747
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Making Banking a More Effortless Experience

CIO

Along with nearly every other industry, banking is facing greater competitive pressure than ever. The need for innovation is growing, along with the ability to deliver more effortless experiences for customers and employees. Technology innovation is making a significant difference here.

Banking 815