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Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. This approach has significantly enhanced the customer banking experience.

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It’s time to go paperless: are bank branches ready?

CIO

When the chief banking officer of a $10.3B community bank visited a competing super-regional branch in her suburban New Jersey neighborhood, she noticed something troubling. Today’s rapidly rising rate environment is driving activity across the country’s 72,000 bank branches 2. Consider the following real-world scenarios. ●

Banking 652
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Continuous learning gives U.S. Bank a technology talent edge

CIO

As our global technologies transform, so must our teams. Bank over the years is that effectively deploying and making use of new tools requires a skilled and diverse workforce and a technology team with a strong engineering culture to support it. Banking on technology and people The largest technology investment for U.S.

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Bud Financial helps banks and their customers make more informed decisions using AI with DataStax and Google Cloud

CIO

For banks, data-driven decisions based on rich customer insight can drive personalized and engaging experiences and provide opportunities to find efficiencies and reduce costs. For Bud, the highly scalable, highly reliable DataStax Astra DB is the backbone, allowing them to process hundreds of thousands of banking transactions a second.

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MWC 2024 Replay: Huawei unlocks resilient, ‘non-stop’ banking with four-pronged solutions strategy

CIO

With the goal to enhance intelligence in the digital banking arena, Huawei has unveiled a new framework to bolster infrastructure resilience. Meanwhile, under the third prong of zero trust, Huawei stated the need to build “multi-layer in-depth defense” to ensure service and data security. “As

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Where do IT leaders stand on securing the mainframe?

CIO

Whether it’s buying groceries, making a bank transfer, or booking a flight, the mainframe is powering how consumers interact with organizations and is behind millions of transactions that take place every day. This means the security of the mainframe is absolutely essential. Read on to learn their perspective on mainframe security.

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Bots and beyond: How the AI revolution is shifting the paradigm for customer experience in smart banking

CIO

Today’s consumers are accustomed to smooth, frictionless online shopping – and they increasingly expect the same kind of digital experiences from their banks. consumers use mobile banking channels, and 70% said mobile banking is now their primary way of accessing their accounts. “Most people do not want to go into a bank to do banking.

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