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What is data governance? Best practices for managing data assets

CIO

It encompasses the people, processes, and technologies required to manage and protect data assets. The Data Management Association (DAMA) International defines it as the “planning, oversight, and control over management of data and the use of data and data-related sources.”

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Essential skills and traits of chief AI officers

CIO

Driving business benefits Companies seeking CAIOs are looking to reap myriad benefits from AI adoption, ranging from improved decision-making, to increased efficiency of business processes, higher-quality services, profitability, talent management, customer experience, and innovation.

Knowledge 809
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TIAA modernizes the customer journey with AI

CIO

Sastry Durvasula, chief information and client services officer at TIAA, says the multilayered platform’s extensive use of machine learning as part of its customer service line partnership with Google AI makes JSOC a formidable tool for financial and retirement planning and guiding customers through complex financial journeys.

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12 data science certifications that will pay off

CIO

Data science certifications give you an opportunity to not only develop skills that are hard to find in your desired industry, but also validate your data science know-how so recruiters and hiring managers know what they get if they hire you. The exam consists of 60 questions and the candidate has 90 minutes to complete it.

Knowledge 793
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19 Best Sentiment Analysis Tools to Consider in 2024

mention

That’s where sentiment analysis tools come in. And that knowledge can seriously change the game for your business! In this article, we will compare the top 19 Sentiment Analysis tools, their features, pros and cons, and our take on them. We’ve tested 19 sentiment analysis tools, so you don’t have to!

Analysis 157
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UPS delivers customer wins with generative AI

CIO

The AI tool dips into the knowledge base used by customer agents to gain access to corporate procedures, as well as data to respond to myriad customer questions. Today’s genAI use cases are moving beyond individual augmentation to reach farther and deeper into the organization to connect organizational knowledge.

Win 877
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TransUnion transforms its business model with IT

CIO

That data is in the process of being unified on a multilayered platform that offers a variety of data services, including data ingestion, data management, data governance, and data security. The platform approach to AI TransUnion has been developing, deploying, and continuously modifying machine learning models for some time.

IT 689