4 industries where chatbots will have the biggest impact
CIO
JANUARY 25, 2024
trillion by 2032, according to a Bloomberg Intelligence analysis. More than 80% of business leaders believe that the best bang for their gen AI buck is in chatbots for automating customer service and improving knowledge management, according to a Capgemini survey of 1,000 companies in 13 countries. billion in 2022 to $6.9
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