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Salesforce Data Cloud updates aim to ease data analysis, AI app development

CIO

Salesforce is updating its Data Cloud with vector database and Einstein Copilot Search capabilities in an effort to help enterprises use unstructured data for analysis. Answers comes with semantically relevant information, citing the knowledge sources used to craft the answers, the company said.

Analysis 725
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3 areas where gen AI improves productivity — until its limits are exceeded

CIO

So based on early results, the three functional areas where companies see the biggest productivity improvements are in customer service, software development, and general creative and knowledge work. Researchers from Stanford and MIT collaborated on a study, released last April, based on data from over 5,000 customer support agents.

IT 804
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Skilled IT pay defined by volatility, security, and AI

CIO

Around two-thirds of the top 25 premiums were for security-related certifications, with GIAC Security Leadership (GSLC); GIAC Strategic Planning, Policy, and Leadership (GSTRT); Certificate of Cloud Security Knowledge (CCSK); Offensive Security Exploitation Expert (OSEE); and Offensive Security Defense Analyst (OSDA) attracting the biggest bonuses.

Security 846
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What is a business intelligence analyst? A key role for data-driven decisions

CIO

This is done by mining complex data using BI software and tools , comparing data to competitors and industry trends, and creating visualizations that communicate findings to others in the organization.

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19 Best Sentiment Analysis Tools to Consider in 2024

mention

That’s where sentiment analysis tools come in. And that knowledge can seriously change the game for your business! In this article, we will compare the top 19 Sentiment Analysis tools, their features, pros and cons, and our take on them. We’ve tested 19 sentiment analysis tools, so you don’t have to!

Analysis 157
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The top 15 big data and data analytics certifications

CIO

Getting the technology right can be challenging but building the right team with the right skills to undertake data initiatives can be even harder — a challenge reflected in the rising demand for big data and analytics skills and certifications. The number of data analytics certs is expanding rapidly.

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From fear to abundance: Rethinking job security in the age of generative AI

CIO

From customer service interactions to data analysis, genAI has already shown remarkable progress in streamlining processes and increasing efficiency. By giving workers the skills and knowledge needed to harness the potential of this technology, companies can ensure that no one is left behind.

Security 880