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3 ways Generative AI is transforming the retail industry

CIO

Generative artificial intelligence (GenAI) tools such as Azure OpenAI have been drawing attention in recent months, and there is widespread consensus that these technologies can significantly transform the retail industry. How can Generative AI speed innovation in retail?

Retail 613
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Physical experience, digital convenience: The future of retail

CIO

The future of retail is “phygital,” as every retail and ecommerce publication on the internet is screaming right now. If you’ve never heard the term before, it’s a portmanteau of “physical” and “digital” – and represents the merging of the two forms of retail and shopping. How do they do that? With data of course. Can AI help?

Retail 532
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How CIOs Can Transform Data From a Cost to an Advantage

CIO

The CIO has a real ability to achieve a competitive advantage for its business through data. For the CIO to be successful with this, there needs to be a comprehensive strategy that extends far beyond simply deploying new technologies. The four steps to data advantage. The retail industry is a prime example.

Advantage 659
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Big Data: The Technology Behind Retailers Success

Smart Data Collective

During the beginning of the pandemic, many businesses went digital, and the retail industry is no exception. Technologies became a crucial part of achieving success in the increasingly competitive market, including big data and analytics. Top technologies helping organisations accomplish business goals. Source: Statista.

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CDOs’ biggest problem? Getting colleagues to understand their role

CIO

In many cases, CDOs focus on business objectives, but in other cases, they have equal business and technology remits, according to the authors. This notion that the data is within their power to mine it for business advantage is different. It’s a new way of thinking.” Company data can drive its go-to-market strategy, she adds.

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Will enterprises soon keep their best gen AI use cases under wraps?

CIO

The retail industry has no shortage of cases on display where generative AI has shown tangible benefits. Suddenly, you can create engaging customer-facing videos at the click of a button,” says Oliver Banks, retail consultant and author of Driving Retail Transformation: How to navigate disruption and change.

Biotech 803
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SAP, IBM Consulting partner to offer genAI-based services

CIO

Initially, IBM plans to extend AI capabilities across SAP’s portfolio of cloud solutions and applications, all of which are underpinned by SAP Business Technology Platform (SAP BTP),” the companies said. The collaboration will also see SAP access IBM’s Granite family of large language models to develop AI use cases.

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