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Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO

Our platforms like Neo and NeoBiz are designed to be quick to respond to what the market needs. This choice was bolstered by third-party benchmark reports, which highlighted significant advantages such as approximately 35% lower total cost of ownership (TCO) compared to traditional solutions.

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11 ways to reduce your IT costs now

CIO

Companies taking a multicloud approach can experience ballooning OpEx numbers, says Barrett Schrader, managing director of the technology consulting group at Protiviti: “Organizations can take advantage of volume discounts with reduced complexity. But it’s not the only one. In addition to cloud consumption, there may be drivers at play.

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The Hartford CIO Deepa Soni on transforming at scale

CIO

Deepa Soni: We strongly believe that enterprise agility and speed-to-market are key competitive advantages, and they’re a key tenant of our objectives. As we think about our next step change in driving business outcomes and competitive advantage for The Hartford, it is really our AI-led transformation. Can you expand on that?

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Competitor Benchmarking: What It Is & How It Works

Netbasequid

Keeping an eye on your competitors is critical for understanding your place in the market. We are going to detail some of these opportunities, as well as what competitor benchmarking is, how it’s used, as well as some best practices. What is Competitor Benchmarking? Let’s explore what competitor benchmarking entails.

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Trust Bank’s commitment to CX as a digital disruptor

CIO

Singapore’s Trust Bank (also known simply as Trust) is a new financial institution that’s enjoyed a strong first year of operations, capturing 12% market share in Singapore since launch and setting new benchmarks in customer experience and innovation. That enables us to bring the cost of operations way down.”

Banking 617
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Competitive Analysis Report: What Is It & How to Create One (+ Examples)

mention

With the rise of digital marketing, the business world has evolved into a competitive market. By analyzing your competitors, you can identify opportunities in the market that they may have overlooked. Understand Market Trends Competitive analysis reports can be a great tooI to stay abreast of market trends and changes.

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CIOs still grapple with what gen AI can do for the enterprise

CIO

But many are finding that the technology on the market doesn’t yet live up to the hype. Generative AI can also be used to parse publicly available data on markets and companies to help make investment decisions,” says Chris Herringshaw, global CIO of Janus Henderson, the British-American global asset management group.

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