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The Hartford CIO Deepa Soni on transforming at scale

CIO

In a career spanning such companies as IBM, KeyCorp, M&T Bank, and BMO, she has “answered the call” many times, most recently as CIO of The Hartford, where she is responsible for the overall strategy, vision, and execution of business technology, cyber, data analytics, and data science. We call this whole phenomenon information advantage.

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Should you build or buy generative AI?

CIO

Whether it’s text, images, video or, more likely, a combination of multiple models and services, taking advantage of generative AI is a ‘when, not if’ question for organizations. CIOs want to take advantage of this but on their terms—and their own data. As so often happens with new technologies, the question is whether to build or buy.

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Competitive Analysis Report: What Is It & How to Create One (+ Examples)

mention

With the rise of digital marketing, the business world has evolved into a competitive market. In such a scenario, a competitive analysis report is a crucial tool to understand your competitors and the industry landscape better. What is a Competitive Analysis Report? Why is a Competitive Analysis Report Important?

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3 key digital transformation priorities for 2024

CIO

This year’s technology darling and other machine learning investments have already impacted digital transformation strategies in 2023 , and boards will expect CIOs to update their AI transformation strategies frequently. I wrote in Driving Digital , “Digital transformation is not just about technology and its implementation.

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Trust Bank’s commitment to CX as a digital disruptor

CIO

Singapore’s Trust Bank (also known simply as Trust) is a new financial institution that’s enjoyed a strong first year of operations, capturing 12% market share in Singapore since launch and setting new benchmarks in customer experience and innovation.

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ADP’s cloud transformation pays dividends

CIO

But about 10 years ago when they shifted towards being more of a technology services provider, they became a HCM service provider. Its massive dataset also makes it an industry-leading benchmark for compensation analysis, as another example.

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Why CIOs should invest in digital through economic headwinds

CIO

But released the next day, the 2023 Gartner CIO and Technology Executive Survey revealed that EMEA-based CIOs expect IT budgets to increase 4.4% Invest in AI augmentation: Employees require tools and technologies that empower them and increase the impact of their work. on average over the next year, somewhat lower than the projected 6.5%