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Gaining an AI advantage: Not all AIs are created equal

CIO

This is not only about managing the burgeoning volume of data as organizations deepen their cloud service usage; it’s about the agility to dynamically adjust the cloud security infrastructure in response to the fluctuating landscape of threats and user behavior. unique users and 49.75 million devices connecting through the platform.

Advantage 598
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The CIO’s survival guide for board engagement: 4 steps to success

CIO

1. Illustrate the complexity of operations The way businesses work has become significantly more complex. The second is to use business-oriented language. By speaking the language of the board, CIOs can bridge the knowledge gap and ensure the board feels the technology stack is resilient and driving clear business impact.

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Agile project management: Principles, benefits, tools, tips, and when to make the switch

CIO

Agile project management definition Agile project management is a methodology used primarily in software development that favors flexibility and collaboration, incorporating customer feedback throughout the project life cycle.

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Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO

How did these changes help improve your business performance last year? Over the last fiscal year, these efforts have yielded notable improvements in business performance, with increased customer satisfaction, more efficient processes, and higher overall productivity. What benefits this partnership is bringing to Mashreq?

Banking 733
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Product-based IT fuels Lufthansa’s digital CX transformation

CIO

Like many airlines, Lufthansa Group had its business upended by the COVID-19 pandemic. Because Lufthansa’s business is moving people from place to place, the physical side of the customer experience is still the airline’s primary pillar. To his peers, Rückert says, “don’t underestimate how difficult business transformation is.

Airline 874
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3 key digital transformation priorities for 2024

CIO

It’s about looking at the business strategy through the lens of technical capabilities and how that changes how you operate and generate revenues.” In other words, CIOs should look for investments that impact the business strategy and are force multipliers , impacting both revenue generation and operational efficiencies.

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ADP’s cloud transformation pays dividends

CIO

ADP’s aggressive digital transformation has not only cut costs and enabled more innovation but, most importantly, it has facilitated the payroll administrator’s evolution into a human capital management (HCM) service provider, which provides services to its customers from “hire to retire,” Nagrath says.