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Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. This approach has significantly enhanced the customer banking experience.

Banking 718
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Prosperity Bank embraces AIOps with BMC Helix

CIO

Recently, that’s exactly the course Gisela Riggan, EVP and CIO at Prosperity Bank, chose to pursue, and she selected BMC as her technology partner. Prosperity Bank already has a strong reputation for running a lean, profitable business. What makes us unique is that we still have a community bank philosophy. IT is super thin.”

Banking 393
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BNY Mellon banks on AI to improve master data

CIO

Data about who owes how much to whom is at the core of any bank’s business. At Bank of New York Mellon, that focus on data shows up in the org chart too. Chief Data Officer Eric Hirschhorn reports directly to the bank’s CIO and head of engineering, Bridget Engle, who also oversees CIOs for each of the bank’s business lines.

Banking 736
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Continuous learning gives U.S. Bank a technology talent edge

CIO

Bank over the years is that effectively deploying and making use of new tools requires a skilled and diverse workforce and a technology team with a strong engineering culture to support it. Banking on technology and people The largest technology investment for U.S. What we have discovered in implementing emerging technology at U.S.

Banking 568
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To gain advantage, IT leaders should turn competitors into collaborators

CIO

In financial services, retail banks moved more services online, but also expanded their scope, becoming financial advisors to their clients, and helping them with financial wellness. As barriers got torn down, companies began to target ambitious revenue growth in these emerging areas, and similar trends emerged in other industries.

Advantage 591
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Examining the National Bank of Canada CIO’s approach to tech and teams

CIO

Being accountable for the execution of the technology strategy for National Bank of Canada, delivery of all projects and initiatives, and running daily operations and back offices functions, Julie Levesque has a lot on her plate as EVP of technology and operations, and CIO. But my boss said I needed to go through the process.

Banking 325
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Automation for all—managing and scaling networks has never been easier

CIO

So, it’s no surprise that only a small number of companies have taken advantage of automation. By leveraging one common networking architecture and multiple cloud-based devices, users can view and manage a network from end-to-end through any number of interfaces (e.g., web UI, APIs, mobile).