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Innovating Services for a Digital, Intelligent Future

CIO

At the same time, Artificial Intelligence (AI) is quickly becoming recognised as a keystone for future growth. Tackling the challenges of intelligent transformation However, many organisations continue to struggle with tight budgets, resistance to change, and perennial shortages of skill sets and staff.

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IT leaders’ AI talent needs hinge on reskilling

CIO

I do believe we’re going to have a little bit of a crunch here for the next four to five years.” As a result, organizations such as TE Connectivity are launching internal training programs to reskill IT and other employees about AI. The company is also working with universities on AI-based product design challenges for students.

IT 829
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IT leaders rethink talent strategies to cope with AI skills crunch

CIO

As head of transformation, artificial intelligence, and delivery at Guardian Life, John Napoli is ramping up his company’s AI initiatives. And a big part of that is scaling up AI talent. But Napoli, like many CIOs, is facing a tough labor landscape for highly sought skills. Complicating matters is the nuance involved, Kanungo says.

IT 829
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Refactoring your IT sourcing strategy for digital success

CIO

As for which roles should be upskilled and hired full-time, Perkins swears by the mnemonic “ABC”: artificial intelligence, big data, cybersecurity. Composing a workforce is like playing chess. Of the latter, 70% to 80% were supplied by strategic partners. “In In many cases,” explains Perkins, “we’ve become supplier-managers.

IT 764
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The Power of Conversation Intelligence

Has Conversation Intelligence (CI) been discussed in your organization, but you don’t know where to start? In this eBook, we’ll cover: The history of Conversation Intelligence. Conversation Intelligence defined and how it impacts your business. Where Conversation Intelligence fits into your sales technology stack.

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TransUnion transforms its business model with IT

CIO

Count TransUnion among the rising tide of enterprises evolving their identities thanks to IT. “We The information and insights company’s foundation remains ensuring that every consumer is accurately represented in the market. But following its $3.1 Data has gravity. Eventually, AI models will get slimmer and will move closer to the data.”

IT 717
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Leveraging Intelligent Automation (IA) to streamline sales order processing

CIO

The ROI for applying artificial intelligence to business processes has been well documented, especially when applied to manual tasks. Robotics process automation (RPA) and other intelligent automation technologies, powered by AI, hold promise for speeding up workflows. Skilled sales reps are aging out of the business.

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The State of Business Intelligence in 2022

Speaker: Howard Dresner & Chandrashekar (a.k.a. LSP)

Given the rapid adoption of BI & analytics—across teams, locations, and hierarchies—for data-driven decision-making, it's crucial for businesses to align their technology capabilities and end-user needs.