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3 ways Generative AI is transforming the retail industry

CIO

Generative artificial intelligence (GenAI) tools such as Azure OpenAI have been drawing attention in recent months, and there is widespread consensus that these technologies can significantly transform the retail industry. How can Generative AI speed innovation in retail?

Retail 557
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Accelerating innovation with cloud-native apps on Microsoft Cloud

CIO

We spoke with Siddhartha Gupta, Global Head of Application Modernization on Azure at Tata Consultancy Services (TCS) , about this trend and what financial services organizations need to do to improve their capacity for agility and innovation. They must adopt innovations as soon as they become available.

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3 technology trends set to revolutionize retail

CIO

Few verticals have undergone as massive a change as retail in the last couple of years. Driven by cutthroat competition and significant shifts in customer expectations, retail companies are striving to align themselves with the changing landscape, with IT playing a crucial role in their ability to achieve this.

Retail 445
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The power players of retail transformation: IoT, 5G, and AI/ML on Microsoft Cloud

CIO

Thanks to cloud, Internet of Things (IoT), and 5G technologies, every link in the retail supply chain is becoming more tightly integrated. Shanthakumar, Solution Architect – IoT, Retail Business Unit, TCS.

Retail 562
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Tractor Supply enlists AI to deliver ‘legendary’ customer service

CIO

prides itself in delivering “legendary” customer service, and it has turned to artificial intelligence to assist with that goal. The rural lifestyle retailer, with more than 2,200 stores across the US, caters to the needs of rural residents with a wide variety of products on its shelves. Tractor Supply Co.

Retail 672
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Will enterprises soon keep their best gen AI use cases under wraps?

CIO

The retail industry has no shortage of cases on display where generative AI has shown tangible benefits. Suddenly, you can create engaging customer-facing videos at the click of a button,” says Oliver Banks, retail consultant and author of Driving Retail Transformation: How to navigate disruption and change.

Biotech 730
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Unlocking Automation for Intelligent Operations and Business Growth

CIO

Ampol had a clear goal: intelligent operations for improved service reliability, increased agility, and reduced cost. We brought to the table our AIOps capability that leverages automation, analytics, and AI for intelligent operations. Reaping business benefits through intelligent operations. Visualization and monitoring.