CIO

DECEMBER 18, 2023

Over the summer, I wrote a column about how CIOs are worried about the informal rise of generative AI in the enterprise. But with time, CIOs are starting to figure out ways to manage the use of generative AI within the enterprise. Government oversight All the recent innovation has certainly caught the U.S.

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CIO

NOVEMBER 15, 2023

The reason for this shift is simple: While CIOs can often call on talented teams of internal IT professionals to deliver business solutions, no technology department can be expected to generate every innovation necessary to compete in a fast-moving digital age. White says being an enabler isn’t a straightforward role, either.

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CIO

JULY 5, 2023

Generative AI is potentially the most transformative new technology since the introduction of the public internet, and it already has many exciting applications within enterprise service management (ESM). Generative AI promises an entirely new level of innovation. And they won’t just get pointers to solutions.

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CIO

SEPTEMBER 12, 2022

A shift has occurred and IT is now viewed as an equal partner in driving business growth with CIOs recognized as the de facto leaders of innovation. Here, they and others share seven ways to create and nurture a culture of innovation. Innovation is a double-edged sword: It is critical to growth — but that’s also what makes it risky. “It

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CIO

AUGUST 29, 2023

Generative AI is likely the most heavily hyped technology innovation since the World Wide Web during the dot-com boom of the late 1990s. But before we describe that future, let’s briefly define Enterprise Service Management (ESM). ESM evolved out of IT service management (ITSM), to non-IT lines of business.

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CIO

NOVEMBER 23, 2022

Don’t miss CIO’s Future of Digital Innovation Summit and Awards Canada, happening on November 29-30 produced by IDC and CIO, in partnership with TECHNATION. Registration is complimentary , and attendees will have the opportunity to gain the latest knowledge in innovation from experts in a broad range of industries.

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CIO

MAY 9, 2024

As such, they should have a proven track record of leading successful innovation programs and a clear understanding of how AI can transform the organization with ethics and governance in mind. It’s not just about the role of the CAIO, but how they can leverage broader skills and knowledge within an organization.”

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CIO

JANUARY 12, 2023

Citing an impactful list of benefits, from enhancing production quality and protecting worker safety to filling knowledge gaps and preventing maintenance issues, nearly 70% of manufacturing IT is set to be deployed at the edge within the next two years. [1]

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CIO

MAY 3, 2024

MeRA, which has earned UPS a 2024 CIO 100 Award for IT innovation and leadership, automates responses to some of the roughly 52,000 customer e-mails UPS receives each day, according to the company. Agents must reference this information to know how to respond to various scenarios.”

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CIO

APRIL 12, 2024

And while the company prides itself on the wide knowledge of its store employees, no one can be an expert on every product a store sells. A new support tool, Hey GURA, combines generative AI with headsets to provide store employees with all kinds of information on the fly. It makes the team member much more efficient.”

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CIO

APRIL 17, 2024

The victors may not be the greatest innovators, but they’ll be the best at protecting their innovations. A lot of this was incremental innovation around the user interface of coding assistants that developers have been using for 25 years,” says Sonnenblick. And unit tests are too tedious for humans to build reliably.

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CIO

MAY 1, 2024

In particular, the company had to integrate billing data from SAP S/4HANA, an enterprise resource planning software designed specifically for large enterprises, with SAP Billing and Revenue Innovation Management (BRIM) and replicate the information to Google BigQuery, a fully managed, AI-ready data analytics platform.

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Startups Innovation Finance Knowledge 549

CIO

DECEMBER 12, 2023

Chief technology officers are key players in the enterprise C-suite, oftentimes working in collaboration with CIOs at the forefront of new and innovative technologies. Having prior knowledge and experience in these areas will help a CTO course-correct if goals are not being met, he adds. “In Why is this important?

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CIO

JUNE 5, 2023

Technical skills topped the list but also crucial are key leadership and culture capabilities such as change management, strategy building, and business relationship management, as well as critical business skills such as cost, product, and vendor management, as shown in the graphic below.

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CIO

OCTOBER 14, 2022

These new building blocks of business include both tech and business pros, and they’re generally led by a product manager , who acts as the point person throughout the product’s lifecycle. Product managers aren’t a new job category by any means, but this shift means that they’re newly prominent and important to many companies’ strategies.

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CIO

FEBRUARY 22, 2024

With the aim to accelerate innovation and transform its digital infrastructures and services, Ferrovial created its Digital Hub to serve as a meeting point where research and experimentation with digital strategies could, for example, provide new sources of income and improve company operations.

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IT Knowledge Innovation Advantage 618

CIO

MAY 10, 2024

Sastry Durvasula, chief information and client services officer at TIAA, says the multilayered platform’s extensive use of machine learning as part of its customer service line partnership with Google AI makes JSOC a formidable tool for financial and retirement planning and guiding customers through complex financial journeys.

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CIO

FEBRUARY 20, 2024

Legacy data management is holding back manufacturing transformation Until now, however, this vision has remained out of reach. What’s more, legacy data management practices mean that manufacturers are unable to fully exploit the opportunities of generative AI. These opportunities are significant.

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IT Knowledge Technology Technology 536

CIO

MAY 1, 2024

In particular, the company had to integrate billing data from SAP S/4HANA, an enterprise resource planning software designed specifically for large enterprises, with SAP Billing and Revenue Innovation Management (BRIM) and replicate the information to Google BigQuery, a fully managed, AI-ready data analytics platform.

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Startups Innovation Finance Knowledge 379

CIO

DECEMBER 20, 2023

As transformation is an ongoing process, enterprises look to innovations and cutting-edge technologies to fuel further growth and open more opportunities. Streamlined coding process : Generative AI provides real-time information on available functions, parameters, and usage examples as the coder types.

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CIO

MAY 7, 2024

By infusing gen AI functionality across its portfolio, Red Hat aims to reduce the complexity of enterprise IT and help platform engineers and developers be more accurate and efficient — in turn giving them more freedom to drive IT innovation. Red Hat said it will offer more information on RHEL Lightspeed availability soon.

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CIO

OCTOBER 19, 2023

After a decade-long stint at a global consulting firm, where he built a product management consulting practice serving retail and CPG clients, Peterson joined Walmart and dove straight into improving the employee experience for Walmart’s 2.1 A driving force behind the progress is Ben Peterson, head of Walmart’s People Product organization.

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CIO

JULY 24, 2023

With our first agreement, we started becoming a technology, data-oriented, and cloud organization,” says Ana Rosa Victoria Bruno, innovation manager at LaLiga, one of the world’s top football leagues, with a worldwide audience of more than 2.8 million data points captured in near real-time per match.

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CIO

OCTOBER 23, 2023

As a global technology company with decades of sustainability leadership , Dell Technologies has a strong point of view informed by data and science, and we’re working with others to chart the path forward. Sustainability is a journey that requires innovation, perseverance, and collaboration. And we’re not stopping there.

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CIO

NOVEMBER 21, 2023

With the appointment, Vidrine rejoined the department after serving as the senior strategic advisor for data to the federal CIO in the Office of Management and Budget (OMB), a post she held since January 2022. As the department’s chief data officer over the past three-plus years, I have worked at the forefront of data management and analysis.

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CIO

FEBRUARY 20, 2024

It can then use this data to generate new content and deliver information and insights when most needed: as a brief summary, an answer to a question or the first draft of a detailed proposal or report. Right now, simply pulling in all the information on a specific case is challenging, particularly with multiple workers or agencies involved.

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CIO

OCTOBER 13, 2023

The data architect is responsible for visualizing and designing an organization’s enterprise data management framework. Information/data governance architect: These individuals establish and enforce data governance policies and procedures. They often report to data infrastructure and data science leads.

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CIO

OCTOBER 10, 2023

But unlike human learning, the power of crowd-source data combined with the right information in Generative AI means that processing answers will be light years faster. Information fed into AI tools like ChatGPT becomes part of its pool of knowledge. These systems are like the processes of human learning. Generative AI

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CIO

APRIL 8, 2024

Broadcom’s strategy is to drive adoption of our full stack VMware Cloud Foundation as the best subscription-based private cloud platform for our customers’ innovation. Our goal is to accelerate innovation, enhance customer value, and optimize profitability and market opportunities for our partners.

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CIO

FEBRUARY 21, 2024

So students should learn about how to use the technology, and how to manage teams that use the tools — especially engineering teams. Disadvantaged students are asked to provide a lot of information about their financial situations,” explains Phil Ventimiglia, chief innovation officer at GSU. “So

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CIO

APRIL 25, 2023

ChatGPT has significantly improved the number of tokens it can accept (4,096 tokens vs 2,049 in GPT-3), which effectively allows the model to “remember” more about a current conversation and informs subsequent responses with context from previous question-answer pairs in a conversation.

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CIO

MARCH 15, 2024

According to the State of the CIO, 2024 research “79% of heads of IT say that CIOs have a strong educational partnership with the CEO/board of directors “and “88% of CIOs say that their role is becoming more digital and innovation focused”. Throughout these vibrant conversations, CIOs also discussed managing teams and leadership.

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Education Innovation Knowledge Technology 479

Vable

JULY 20, 2022

The second reason, from a library and information person's point of view, was the sharing of knowledge and experience. There were some valuable takeaways about the reality of innovation in libraries which I want to share here.

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Information Innovation Knowledge Management 93

CIO

JULY 26, 2023

CDI, a VMware partner and VMware Cross-Cloud Managed Services Provider, understands the difficulties facing businesses trying to digitally transform. At CDI, we’re experts at enabling digital and operational transformations,” says Chris Black, CDI’s Managed Services CTO. Organizations often want a digital transformation.

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Technology Technology Win Knowledge 479

CIO

MARCH 12, 2024

Assistance across the app-dev lifecycle Gen AI “has opened up the body of knowledge that developers can tap into in a conversation type of paradigm,” says Prasad Ramakrishnan, senior vice president of IT and CIO at Freshworks, a provider of customer service software. Generative AI, Software Development

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CIO

NOVEMBER 14, 2023

Especially with tech influencers sharing their side hustles or hobby projects on social media, some devs start to feel like everybody is working on something more complex, creative, or innovative than they are. Knowledge management is as important for AI as it is for humans.

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CIO

JULY 12, 2022

Companies typically face three big problems in managing their skills base: Normal learning approaches require too much time to scale up relevant knowledge. Other companies try to jump-start knowledge by bringing in consultants, but this risks only temporarily plugging the gaps.

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