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CIO as enabler: Building an ecosystem of innovation partners

CIO

The reason for this shift is simple: While CIOs can often call on talented teams of internal IT professionals to deliver business solutions, no technology department can be expected to generate every innovation necessary to compete in a fast-moving digital age. Build a well-rounded view and learn from other people’s mistakes and successes.”

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UPS delivers customer wins with generative AI

CIO

“By alleviating the burden on our human agents, it enables them to focus on more complex and nuanced customer needs.” MeRA, which has earned UPS a 2024 CIO 100 Award for IT innovation and leadership, automates responses to some of the roughly 52,000 customer e-mails UPS receives each day, according to the company.

Win 877
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Implications of generative AI for enterprise security

CIO

A technology inflection point Generative AI operates on neural networks powered by deep learning systems, just like the brain works. These systems are like the processes of human learning. Large learning models (LLMs) that back these AI tools require storage of that data to intelligently respond to subsequent prompts.

Security 781
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4 skills that can help companies thrive with AI

CIO

With two decades of experience as a human resources leader, Deepa Subbaiah, a senior director for HR at Freshworks, has deep expertise in exploring how enterprise teams can get the most out of workplace tech, from first-generation SaaS applications in the early 2000s to today’s AI-powered chatbots.

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Embracing HR Analytics: Shaping the Future of Human Resources

Splash BI

Upcoming Webinar Embracing HR Analytics: Shaping the Future of Human Resources THU, MAR 07, 2024 01 PM ET Jump to abstract Register Now Abstract Join us for an enlightening panel discussion where leading HR experts delve into the significant trends and metrics of 2023, offering crucial insights for HR Professionals.

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5 steps we can take to address the cyber skills shortage

CIO

With an increase in automation , machine learning , and artificial intelligence (AI), we can use technology to help supplement and complement our human resources. There also needs to be a clear understanding that such entrants will be required to put in the effort to lift their knowledge, skills, and learnings to improve.

Education 662
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Data-Driven Organizations Must Use Talent Analytics Wisely

Smart Data Collective

There are many reasons that the demand for big data in the human resources sector is growing so quickly HR professionals are using big data to make strategic decisions. Human resources (HR) professionals play a critical role in this process, and one powerful tool they can utilize is HR metrics.