CIO

NOVEMBER 20, 2023

Generative AI and, more specifically, ChatGPT captivated the corporate world in 2023, with board directors, CEOs, and other executives fawning (and sometimes fearing) the technology. Their enthusiasm is justified, with multiple studies finding that AI is delivering strong value and returns on investment. IBM, for one, found that the average ROI on enterprise-wide AI initiatives at 5.9% with best-in-class companies “reaping an enviable 13% ROI.

Technology 828

Technology Technology IT Finance 828

mention

NOVEMBER 20, 2023

How many times have you gone out to eat at a restaurant and asked to scan a QR code to access their menu? We’re guessing more times than you can even remember. And most often, these menus are in PDF formats embedded within the QR Codes. It’s a scenario that has become increasingly common lately. QR codes, which once only had specific use cases, have rapidly evolved to become an essential part of our daily lives.

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Restaurants Education Security Security 157

CIO

NOVEMBER 20, 2023

CIOs and others in the C-suite are already seeing payoffs from using AI to automate myriad types of business tasks and workflows. Now they’re eyeing a next-phase opportunity—relying on machine intelligence to handle complex decisions. “If you look at the advances we have seen in AI, with the large amounts of data that large language models can process, we can safely hand off various decisions to machines,” says Prasad Ramakrishnan, CIO & SVP of IT at Freshworks.

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Airline Retail Knowledge Finance 813

Zoominfo

NOVEMBER 20, 2023

The rapid rise of generative AI has become the most captivating trend in the tech industry today. Prompted by predictions of massive economic impact and the disruption of multiple industries, professionals in many fields are assessing how this new breed of AI tools will complement and complicate their working lives. The ability of generative AI to automate routine tasks, analyze data, and generate content is already freeing up valuable time that entrepreneurs, executives, and individuals can use

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Marketing Marketing Gaming Innovation 130

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Whether your organization is at the start of its sustainability and impact journey or years into it, many brands share a common concern: the uncertainty of whether they are sending stakeholders mixed messages. Creating content that speaks to your audience's “love language” can be a tricky dance. But, worry not! 3BL has put together tips to ensure that your content not only finds its rhythm but also resonates with your target audiences.

IT

CIO

NOVEMBER 20, 2023

Measuring developer productivity has long been a Holy Grail of business. And like the Holy Grail, it has been elusive. But based on our work with companies from a range of industries, we think we may have figured out a way to do it that could work. In 2020, McKinsey surveyed 440 large companies about their “ developer velocity” — meaning the practices that best tap the full potential of development talent.

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Pharmaceutical Benchmarking Finance Retail 776

CIO

NOVEMBER 20, 2023

Not all AI-powered customer service chatbots are created equal—or created well. Take AVA, the AI-infused customer support bot that AirAsia introduced in 2019. AVA racked up nearly as many customer complaints as case resolutions, forcing AirAsia CEO Tony Fernandes to admit earlier this year that AVA was Southeast Asia’s “most hated AI chatbot.” AVA, of course, is not the only sad sack in the chatbot universe.

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Resonate

NOVEMBER 20, 2023

Demographics and psychographics are important tools in the modern marketing toolbox, but they’re not a competitive differentiator. Today’s AI- and data-driven marketing is enabling more-advanced starting points for tasks like segmentation and creative work. That’s why Bryan Gernert, CEO of Resonate, is shining a spotlight on how the intelligence for such tasks is being integrated into solutions , bringing marketers closer to the finish line in executing data-driven strategies and understanding c

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Competitive Intelligence Intelligence Marketing 105

CIO

NOVEMBER 20, 2023

Michael J. Fox says it perfectly: “Family is not an important thing. It’s everything.” That’s exactly how I feel. As a technology professional, seeing how artificial intelligence (AI) and generative AI/large language models can improve and save lives makes me think about the significant difference this can have on families and communities worldwide–including mine.

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Research Profiling Data Analysis Intelligence 739

Kompyte

NOVEMBER 20, 2023

Let's examine some recent cases and learn how to avoid making the same ethical and legal mistakes when conducting competitive intelligence research.

Competitive Intelligence 92

Competitive Intelligence Competitive Intelligence Intelligence 92

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Leaders in competitive intel know that the employees who interact with customers and prospects every day hold valuable competitive insights that could help win sales. But they don’t have a good plan or system to gather, organize, and share these insights with the stakeholders who need them. In this eBook, we outline 7 strategies to make it easier to build and scale an employee sharing program that will drive competitive advantage.

Competitive

CIO

NOVEMBER 20, 2023

With organizations racing to put more generative AI tools in users’ hands—and software vendors rapidly integrating those tools into their products—CIOs face a familiar choice: develop their own solutions in house, or invest and adapt tools already available in a fast-growing AI marketplace. Yet it’s not a simple build-vs.-buy question, says Prakash Ramamurthy, chief product officer at Freshworks.

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Pharmaceutical Advantage Advantage Innovation 644

Dataversity

NOVEMBER 20, 2023

In the ever-evolving landscape of the modern business world, generative artificial intelligence (GenAI) is taking the industry by storm. Companies increasingly recognize the transformative potential of GenAI and machine learning. To harness the full power of these technologies, it is critical for organizations to embrace cloud computing. Cloud migration is not a mere option but […] The post Three Causes of Cloud Migration Failure in Large Enterprises appeared first on DATAVERSITY.

Intelligence 70

Intelligence Intelligence Technology Technology 70

CIO

NOVEMBER 20, 2023

Early in my career, I stayed in an authentic ryokan inn in Kyoto. It was right out of an 1800s Hiroshige woodblock print with a Japanese garden, hanging lanterns, sliding rice paper doors, and a glowing view of Mt Fuji at sunrise. After work, my colleague and I discovered the local dishes and Suntory scotch—a first. Today, Suntory’s food and beverage products are enjoyed on a global scale, including Suntory Oceania , a partnership of Beam Suntory and Frucor Suntory that offers a broad spectrum

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Sales Retail Gaming Innovation 626

Dataversity

NOVEMBER 20, 2023

Most enterprises suffer from spotty deployment and management of artificial intelligence (AI) initiatives. As different parts of the organization experiment with AI in silos, they waste both resources and the opportunity to learn from the experience of others. When my company commissioned an independent third-party survey of more than 2,500 AI practitioners across industries and geographies, […] The post Don’t Dawdle, Don’t Dabble – Scale AI, Now appeared first on DATAVERSITY.

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Intelligence Intelligence Management Learning 67

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Navigating the waters of sustainability reporting disclosures and regulations can be intimidating, to say the least. With various measures set in motion in 2023 to keep companies accountable, there is a lot in store for brands’ impact communication in the upcoming year. 3BL is kicking off this January with our Navigating ESG Comms Through the Cosmos - Capricorn Edition by highlighting the impact of: The U.S Securities and Exchange Commission (SEC) Climate disclosure rules The European Commission

Security

Alpha Sense BI

NOVEMBER 20, 2023

As we inch closer to an increasingly severe degree of economic uncertainty—one many have forecasted as the next recession—financial experts are hyper-analyzing the recent past to assess whether the Federal Reserve System should raise its inflation target. From a historical standpoint, some suggest that the US economy never fully recovered from the Great Recession , citing sluggish productivity and low unemployment defined by a decrease in labor-force participation that is still present in 2023

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Matrix Loss Banking Benchmarking 52

Splash BI

NOVEMBER 20, 2023

Upcoming Webinar Indispensable – SQL Connect 2023 WED, DEC 06, 2023 10 AM – 11AM GMT Jump to abstract Abstract Connect easily and securely to query your Oracle Fusion Cloud data using SQL Connect. Join us for a webinar to see SQL Connect in action where we will show how easily You will be able to write complex queries, do ad-hoc analysis Export data in Excel, CSV from your Oracle Cloud ERP/HCM/SCM data.

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Finance Security Security Analysis 52

GoodData

NOVEMBER 20, 2023

Read on to learn about optimizing GoodData's infrastructure using NetBox: leveraging Terraform & AWS for scalable, cost-effective DCIM & IPAM.

Learning 52

Learning 52

Splash BI

NOVEMBER 20, 2023

Upcoming Webinar Oracle Fusion Cloud – Making an attachment WED, DEC 13, 2023 10 AM – 11AM GMT Jump to abstract Abstract Integrating systems is vital in any organisation. In this webinar we will show how you can call SplashBI from within the Oracle Fusion Cloud. How you can run reports that complement Oracle’s reporting. We will show how our reports can then link back into the Oracle Fusion Cloud ERP/HCM/SCM to view attachments or Oracle Fusion Cloud screens.

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Management 52

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Competitive

CIO

NOVEMBER 20, 2023

Chatbots have blazed an evolutionary path similar to that of self-driving cars. Using the benchmarking approach for driverless vehicles, they’ve advanced from what we might call Level 0—simple call-and-response programs designed a half-century ago—to Level 5—sophisticated AI-driven engines that can increasingly perform human-like tasks. That’s like going from rotary phones to the iPhone, notes Robb Wilson, co-author of “ Age of Invisible Machines ” and CEO and co-founder of OneReach.ai, which ma

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Learning Benchmarking Gaming Win 678

Wink Intel

NOVEMBER 20, 2023

The Biden administration’s controversial new fiduciary investment advice proposal has in its cross hairs a $300 billion life insurance annuities market with deep ties to 401(k)s as a method for delivering steady retirement income. Click HERE to read the full story via Bloomberg Law Wink’s Moore on the Market: What?!? The indexed annuity market is not a $300 billion market.

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Marketing Marketing Information IT 40

Wink Intel

NOVEMBER 20, 2023

Where is the line between selling a financial product and providing investment advice? That question is at the heart of a debate over a new proposal that aims to protect Americans’ retirement savings. Since 1975, the government has required pension fund advisers to meet a fiduciary standard, which means putting their customers’ needs first and limiting conflicts of interest.

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Sales Marketing Marketing IT 40

Wink Intel

NOVEMBER 20, 2023

Globe Life is being sued by a former executive who claims he was fired for blowing the whistle on “potentially illegal” sales practices. Scott Dehning claims that Globe Life and subsidiary American Income Life Insurance Co. fired him in May 2023 after he reported “a clear practice of unethical and potentially illegal business practices” to Michigan regulators.

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Temperatures are rising (and not just metaphorically) as key stakeholders anxiously anticipate the outcomes of COP28. While companies reconsider their 2024 environmental sustainability strategies, there is another aspect of ESG that deserves exploring, the social sector. In the latest edition of "Navigating ESG Comms Through the Cosmos - Sagittarius Edition", 3BL hones in on this sign’s bold quality of asking questions others are burning to know the answers to.

Business

Wink Intel

NOVEMBER 20, 2023

A top executive to disgraced financier Greg Lindberg agreed to settlement terms with four insurance companies once owned by Lindberg and now in liquidation. Settlement terms call for Christopher Herwig, who the Securities and Exchange Commission accused of teaming with financier Lindberg to defraud investors of $75 million, to pay $75,000 to the insurance companies to resolve their civil lawsuit.

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Security Security Business 40

Wink Intel

NOVEMBER 20, 2023

Nationwide has updated some of its variable annuity income guarantee riders. The Columbus, Ohio-based company changed the riders available with its Nationwide Advisory Retirement Income Annuity contract — a product aimed at fee-based advisors — as well as contracts designed to pay commissions. Click HERE to read the full story via ThinkAdvisor The post Nationwide Updates Variable Annuity Income Riders appeared first on Wink, Inc.

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IT 40

Wink Intel

NOVEMBER 20, 2023

A new guide published by the Certified Financial Planner Board of Standards helps financial professionals compare the requirements of the CFB Board’s internal code of ethics and standards with annuity sales regulations adopted by the National Association of Insurance Commissioners (NAIC). Click HERE to read the full story via Think Advisor The post Advisors Selling Annuities, Beware: CFP Standards and NAIC Annuity Sales Rules Differ appeared first on Wink, Inc.

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Sales 40

Wink Intel

NOVEMBER 20, 2023

The new U.S. Department of Labor fiduciary rule proposals could lead to big changes in the types of information that annuity professionals would have to gather and present to clients, on top of everything else. Annuity compliance law experts talked about the proposed information-gathering changes Tuesday during a webinar organized by the National Association for Fixed Annuities, a group that has been working to shape federal annuity sales standard proposals for more than a decade.

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Sales Information 40

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Marketing

Wink Intel

NOVEMBER 20, 2023

Annuity Giants Agents Academy founder Tracy Lownsberry , whose company offers an online training platform for agents, said on the LinkedIn page of Wink CEO Sheryl Moore that the idea is very much on his mind, though he’s not yet certain what’s best to do. “Once we find out what will be required or suggested, we will take that all into consideration and move in the direction that is best to protect ourselves from liability, as well as continue to help our clients and agents,” he said in the

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Wink Intel

NOVEMBER 20, 2023

Fraud and cyber-attacks in the insurance industry have risen dramatically over the past few years. With highly sensitive data at the core of the sector, this spike in fraud is impacting everything from health care to corporate finance and personal identity security. Companies that deal with sensitive data must be informed – and prepared. In 2022, global fraud in insurance increased by 134%, despite a 37% decrease in fraud across all other industries in the same period.

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Finance Globalization Security Security 40

Wink Intel

NOVEMBER 20, 2023

Awoman who hoped to work for New York Life alleges in a new lawsuit that the company withdrew a job offer because of an adult film that was made and distributed against her will. The woman, Melissa King, filed the suit in a New York state court in New York County. According to her complaint, the insurer violated state and city human rights laws in connection with its decision not to hire her.

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IT 40