Remove competitive-intelligence-case-studies
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3 ways AI is set to disrupt the C-suite

CIO

No one questions the tremendous impact generative artificial intelligence (gen AI) platforms and tools will have on the future of work. It’s the proverbial case of fighting fire with fire. The key to thriving in the age of AI is continuous self-disruption, to help your organization lead rather than follow the competition.

Finance 793
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How strategic partnerships are the key to AI-driven innovation

CIO

But things have gotten a little more complicated now, as the large-scale roll-out of generative artificial intelligence (GenAI) has introduced the need for a multidisciplinary approach to innovation. According to an EXL Enterprise AI study , 74% of C-level leaders say data silos have been a barrier to enterprise-wide AI implementation.

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Top 10 barriers to strategic IT success

CIO

On the one hand, artificial intelligence has helped both technology departments and the business units to work better, faster, and cheaper. In fact, CIOs listed numerous roadblocks to IT strategic success in the 2024 State of the CIO Study from Foundry, publisher of CIO.com.

IT 496
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Content marketing Case Study – Creating a competitive intelligence battlecard

Fuld

The post Content marketing Case Study – Creating a competitive intelligence battlecard appeared first on Fuld + Co.

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Managing the holiday haze: How AI helps your Contact Center go the distance

CIO

In a 2023 study conducted by LivePerson , 20% of customers said they would never wait on hold and would instead opt for an AI-led conversation. Intelligent routing helps optimize customer-employee pairing for every call, maximizing personalization, avoiding agent frustration, and minimizing transfers that keep callers waiting on hold.

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Banking on customer experience and security via technology-based innovation

CIO

Quick loan approvals, online applications, personalized lending options, and massive data breaches create pressure for banks to focus on customer experience and security to compete with more technically mature and agile competition. Banks recognize that using AI at scale can accelerate and streamline internal processes and regulatory checks.

Banking 617
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Pioneering 5G Acceleration, Indonesia Marks a Revolutionary Digital Era Through Its First 5G Warehouse

CIO

As such, Golden Indonesia Vision 2045 places a strong emphasis on leveraging digital technologies to enhance productivity, competitiveness, and resilience across all sectors of the economy. In addition, Telkomsel Enterprise presents an intelligent security system equipped with video sensors and infrared sensing to maintain warehouse security.

IT 662