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Micro transformation: Driving big business benefit through quick IT wins

CIO

And when performed strategically in succession as Mahon has done at Werner, such quick wins can lead to much larger business transformation over time — with less big-bang disruption and change management thanks to measurable proof of enhancement along the way. It gets contagious — you do one and it leads to others.”

Win 613
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5 Ways to Strengthen the Retail Customer Journey for Your E-commerce Business

Alexa

Buying products from e-commerce businesses has become commonplace in today’s digital landscape. People purchase everything, from groceries to cars, online, and it’s all thanks to e-commerce businesses. e-commerce market generated $431.6 In 2020, the U.S. Understand Your Audience’s Needs. Analyze Your Product’s Purchase Timeline.

Commerce 195
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Social commerce: A guide for brands and retailers

bazaarvoice

The social commerce renaissance continues. One nice side effect to this, though — aside from the continued influx of quality memes — is the sustained rise of social commerce. One nice side effect to this, though — aside from the continued influx of quality memes — is the sustained rise of social commerce.

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Melissa & Doug buys oversized ERP to grow into

CIO

Macrie has only been with Melissa & Doug for eight months, but he’s taken the time to learn where the Connecticut-based company was coming from, as well as where it’s heading. The company is growing fast through online sales (in the US only for now) and international retail distribution, and also has operations in the UK and China.

Commerce 615
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What it’s going to take for advanced AI to reshape the enterprise landscape

CIO

But while opportunities to use AI are very real – and ChatGPT’s democratisation is accelerating generative AI test-and-learn faster than QR code adoption during the Covid pandemic – the utopia of substantial business wins through autonomous AI is a fair way off. And what human oversight is required? Here’s what we discovered.

Retail 325
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A guide to delivering an exceptional e-commerce experience

bazaarvoice

Convenience, innovation, personalization, and customer connection — some of the traits needed to deliver an exceptional e-commerce experience for your shoppers. Just like moviegoers, shoppers also want an elevated experience , whether that’s in a physical store or an e-commerce store. Benefits of a strong e-commerce experience.

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Digital transformation in retail: A guide for brands

bazaarvoice

This is a guide on how (and why) retail brands need to fully embrace and execute digital transformation. We’ll explain what that means, the benefits, what channels to focus on, and tactics for a digital transformation strategy in retail that will attract and retain shoppers. Chapters: What is retail digital transformation?

Retail 52