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Tractor Supply enlists AI to deliver ‘legendary’ customer service

CIO

And while the company prides itself on the wide knowledge of its store employees, no one can be an expert on every product a store sells. Explaining life out here The Hey GURA assistant includes a wide-ranging “life out here” knowledge base, echoing Tractor Supply’s corporate brand message.

Retail 585
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PCI compliance: Is your qualified security assessor up to the task?

CIO

QSAs should bring strong domain expertise to their work and be knowledgeable of the unique security threats faced in specific industries, such as e-commerce, retail and healthcare. “Preparing for PCI DSS v4.0 Does your QSA provide actionable insights and recommendations, or just a compliance report? requires,” he adds.

Security 702
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Dubai-based GMG invests in next-gen tech to improve customer needs

CIO

For example, we often see customers utilizing our own online portals to research merchandise, and then come to the store to see, touch, and complete the purchase.”. Knowledge and adoption of big data, cloud transformation, internet of things (IoT), augmented reality, and robotics are necessary to remain agile.

Commerce 606
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Sysco’s recipe for growth centers on IT

CIO

Like most companies, Sysco traditionally ran its B2B e-commerce business in a bulk reordering fashion. The base engine for the e-commerce and data warehouse is all custom code. We’re seeing bigger carts because we’re upselling and cross-selling products and making recommendations.

IT 445
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Salesforce certification guide: Roles, paths, exams, cost, training, requirements

CIO

Salesforce certification is an excellent path for acquiring niche knowledge and skills to push your IT career forward. The Salesforce Administrator certification demonstrates a candidate’s in-depth knowledge of the platform’s configuration and customization, as well as their proficiency with the platform’s features.

Commerce 391
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How to Boost Your Sales with Live Video Shopping

mention

The value of sales generated from livestream e-commerce in the U.S. Research shows that 66% of consumers wish businesses would be more digitally innovative, and 60% would buy from a brand that’s digitally innovative. Live video shopping is the way to go for e-commerce brands pursuing growth and profitability. It’s indisputable.

Sales 347
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How to Utilize Secondary Market Research

Netbasequid

In a previous post, we touched on secondary market research, but didn’t go into depth. Our other post focused on primary market research––including what it is, the methods used, and both the advantages and disadvantages of using it as a data source. What is Secondary Market Research?