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Supercharging retail with AI: Blending commerce and lifestyle

CIO

Global events and changing consumer behaviors in the digital era are causing retailers to look toward the future with concern. And how can I build better omnichannel brand connections in a competitive market where customer loyalty is increasingly tied to consumer values like sustainability ?

Retail 778
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Unattended Commerce in the Age of Digital Payments

CIO

However, new digital technology is expanding how customers pay through these types of unattended commerce. And businesses are meeting these customer demands by continuing to design creative ways to provide cashless unattended commerce to customers. The entire landscape of unattended commerce is changing. Since no development ?is

Commerce 586
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How gen AI is joining the holiday shopping season

CIO

Retailers are pushing their customer service and supply chain systems to new limits in anticipation of record spending this holiday season. Just a year after the release of ChatGPT, gen AI is generating value in many different industries, including retail. Faster resolution times can save retailers time and costs.

Retail 703
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Il cliente al centro: come i CIO potenziano la customer experience mentre trasformano il business

CIO

Siamo stati il primo negozio digitale del settore ferramenta in Italia con il nostro canale e-commerce, lanciato come estensione del punto di vendita fisico nel 2002. Il marketplace ci permette di fare onboarding dei seller e generare vendite e, in questo contesto, l’IT assume un ruolo sempre più strategico”.

Commerce 573
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Social commerce: A guide for brands and retailers

bazaarvoice

The social commerce renaissance continues. Global daily time spent on social networking continues to tick up: the endless scrolling, constantly hitting refresh, living vicariously through all of our friends as we wonder how they can afford to travel so much, etc. Given that social commerce sales in the U.S.

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AI is Driving Huge Changes in Omnichannel Marketing

Smart Data Collective

Artificial intelligence is the latest trend shaping the omnichannel experience for customers in many retail outlets. Retail and other industries are using omnichannel and AI technology to improve their services. In omnichannel marketing, AI personalizes and optimizes the customer experience across multiple channels.

Commerce 300
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AI in e-commerce: Examples and best practices

bazaarvoice

Now AI is becoming increasingly common in the world of e-commerce. In e-commerce, brands and retailers have used AI to improve their website’s search functionality and make better recommendations based on recent browsing activity. Here are some of the most exciting AI in e-commerce use cases to date. The result?