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6 IT rules worth breaking — and how to get away with it

CIO

Management rules typically exist to enable faultless decision-making, set a foundation for consistent operation, and provide protection from risk, observes Ola Chowning, a partner at global technology research and advisory firm ISG. Breaking a rule often happens after the CIO weighs the risk of removing or retaining a mandate,” she notes.

IT 885
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China-US AI talks Tuesday have absurdly low expectations

CIO

He served on the Intellectual Property Crime Committee. One of the complicating factors is that most generative AI global content today is in English, which puts US efforts at a major advantage. And China officials are hardly sitting still in this AI race.

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IT leaders explore footing amid shifting needs and the AI power struggle

CIO

During COVID-19 lockdowns, for example, specialty chemicals manufacturer Albemarle developed a VPA to provide self-service assistance to over 7,000 employees at home, including a natural language interface with a chat bot, and enough AI to help people interface seamlessly with several business applications at a time.

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Microsoft and Cognizant team up to boost enterprise Copilot adoption

CIO

Microsoft is opening another route for extending the reach of its Copilot offerings in the enterprise through an expanded partnership with global professional services company Cognizant. The multinational IT services giant aims to leverage the tools internally to streamline workflows, improve efficiency, and enhance customer experiences.

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6 tough AI discussions every IT leader must have

CIO

Here are the central AI conversations you should be having with your teams, line-of-business leaders, C-suite colleagues, and the board. Which business cases actually need AI? Which ideas will truly provide business value? We want to make sure we enable the business to use new technologies; that’s my personal goal.

IT 847
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Microsoft receives $29B IRS tax notices for decade-old transactions

CIO

Many large multinationals use cost-sharing because it reflects the global nature of their business. Microsoft is planning to appeal a claim of $28.9 billion in back taxes that it has received from the US Internal Revenue Service (IRS), the company said on Wednesday. The IRS is seeking an additional tax payment of $28.9 Microsoft

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Fostering Innovation at Discover Financial Services

CIO

At Discover® Financial Services, it lies at the heart of the company’s business goals and growth. Innovation is about modernization, it’s about optimization,” said Dan Gisolfi, Distinguished Engineer, Head of Innovation and Intellectual Property at Discover Financial Services. or how might we?’”