article thumbnail

Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO

As we expand our retail and corporate presence across the Middle East, Asia, and Africa, data residency compliance is a key focus. This choice was bolstered by third-party benchmark reports, which highlighted significant advantages such as approximately 35% lower total cost of ownership (TCO) compared to traditional solutions.

Banking 715
article thumbnail

How gen AI is joining the holiday shopping season

CIO

Retailers are pushing their customer service and supply chain systems to new limits in anticipation of record spending this holiday season. Just a year after the release of ChatGPT, gen AI is generating value in many different industries, including retail. Faster resolution times can save retailers time and costs.

Retail 582
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

New Marketing Benchmarks for Manufacturing Companies

Weidert Group

Industrial marketers know that marketing a manufacturing company is significantly different from a retail or other consumer-oriented business. Yet, those are often the only marketing benchmarks that are widely available. Manufacturers just need the right leads, not the most leads. To our surprise, there was none.

article thumbnail

Can developer productivity be measured? Better than you think

CIO

In retail, for example, software has been the fastest-growing job category ; about half of the world’s software engineers work outside the tech industry. Developer velocity index benchmarking. Measuring developer productivity has long been a Holy Grail of business. And like the Holy Grail, it has been elusive. So, it’s complicated.

article thumbnail

A Comprehensive Guide to Benchmarking Analysis

Netbasequid

Pretty much any data point can be used as a benchmarking metric. A benchmarking analysis measures your performance in a specific area and compares it against industry standards or competitive performance. Here, we’ll explore how to measure your brand’s success with our comprehensive guide to benchmarking analysis.

article thumbnail

Performance Benchmarking: 8 Keys for Success

Netbasequid

Performance benchmarking involves tracking a series of metrics that connect back to a brand’s goals for the month, quarter or even the year. Performance benchmarking offers a way to set standards and hold teams accountable with metrics that every brand should have in place in 2022. Share of voice measured against the right competitors.

article thumbnail

Acoustic Holiday Benchmark 2020

Acoustic

It was the earliest start to a holiday season ever ; retail stores began to set up for holiday sales the week prior to Halloween (one week to 10 days earlier than in the past). The results we’ve seen so far represent a bright light for retailers eager to enjoy some financial recovery in Q4. What did we learn?