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Oracle’s Fusion Cloud CX, ERP, and SCM get generative AI features

CIO

Generative AI capabilities for service-related applications include assisted agent responses, assisted knowledge articles, search augmentation, customer engagement summaries, assisted guidance authoring, and field service recommendations. ERP Systems, Generative AI, Human Resources

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Embedded BI Tools Bring Huge Benefits to Business Applications

Smart Data Collective

Business intelligence has made a huge mark on the world of business. According to Fortune Business Insights, businesses spent around $24.05 However, many workplaces are still trying to figure out how to leverage business intelligence effectively. billion BI solutions in 2021.

Business 257
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Problems Solved with AI And Machine Learning in Customer Service

Smart Data Collective

When customers have a bad customer service encounter : 91% of customers leave without a warning 47% of customers switch brands 40% of customers recommend against the business. It is obvious from the statistics that each customer, facing a bad customer service experience, does more than one step to hurt the business.

Learning 310
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Choosing Between Outsourced Vs In-House Data Management Strategies

Smart Data Collective

Companies use big data to optimize their marketing strategies, maintain better relationships with their customers, manage their financial strategies and improve human resources capabilities. Data is the backbone of almost every business , yet it can be difficult to know how to manage it. Advantages of in-house IT.

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10 Things AWS Can Do for Your SaaS Company

Smart Data Collective

SaaS companies that should consider AWS SaaS include: Businesses or startups that need their eCommerce site up and running quickly and do not have time to deal with server or software issues. This article finally gets to the core question we started with: what can AWS do for your SaaS business? AWS SaaS: When to use it? Easy to use.

Security 287
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A Guide To Starting A Career In Business Intelligence & The BI Skills You Need

Datapine Blog

4) Business Intelligence Job Roles. Do you find computer science and its applications within the business world more than interesting? Do you find computer science and its applications within the business world more than interesting? So, what skills are needed for a business intelligence career? million in the USA alone.

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Can Data Analytics Help with Choosing Reliable Event Organizers?

Smart Data Collective

Data analytics has become a very important element of success for modern businesses. Many business owners have discovered the wonders of using big data for a variety of common purposes, such as identifying ways to cut costs, improve their SEO strategies with data-driven methodologies and even optimize their human resources models.