Remove Advantage Remove Benchmarking Remove Business Remove IT
article thumbnail

Gaining an AI advantage: Not all AIs are created equal

CIO

Our scalability ensures that organizations of all sizes, from small businesses to large enterprises, can benefit from Zscaler’s AI-driven security solutions without compromising on performance or efficacy. Real-time processing is key to keeping systems secure and ensuring swift incident handling. unique users and 49.75

Advantage 651
article thumbnail

Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO

How did these changes help improve your business performance last year? Over the last fiscal year, these efforts have yielded notable improvements in business performance, with increased customer satisfaction, more efficient processes, and higher overall productivity.

Banking 747
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Product-based IT fuels Lufthansa’s digital CX transformation

CIO

Like many airlines, Lufthansa Group had its business upended by the COVID-19 pandemic. Because Lufthansa’s business is moving people from place to place, the physical side of the customer experience is still the airline’s primary pillar. By April 2020, with travel bans proliferating, the airline suffered losses of €1 million per hour.

Airline 900
article thumbnail

11 ways to reduce your IT costs now

CIO

IT leaders have always needed to exercise fiscal responsibility while meeting business demands for technology. Today’s CIO is not just a technology leader, but a business executive. Even as they recognize digital transformation as the primary driver of business growth, many CEOs expect IT to do it all while keeping budgets flat.

IT 867
article thumbnail

The CIO’s survival guide for board engagement: 4 steps to success

CIO

1. Illustrate the complexity of operations The way businesses work has become significantly more complex. The second is to use business-oriented language. By speaking the language of the board, CIOs can bridge the knowledge gap and ensure the board feels the technology stack is resilient and driving clear business impact.

article thumbnail

The Hartford CIO Deepa Soni on transforming at scale

CIO

In a career spanning such companies as IBM, KeyCorp, M&T Bank, and BMO, she has “answered the call” many times, most recently as CIO of The Hartford, where she is responsible for the overall strategy, vision, and execution of business technology, cyber, data analytics, and data science. We call this whole phenomenon information advantage.

Advantage 799
article thumbnail

IT Modernization With a Sustainability Edge

CIO

As companies fast-track IT modernization to accelerate digital transformation and gain business advantage, there is an opportunity to rearchitect a greener IT environment and application portfolio that will drive cost efficiencies and contribute to broader corporate sustainability goals.

IT 369