Remove solutions consumer-behavior
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CIOs weigh where to place AI bets — and how to de-risk them

CIO

One such company has built a tool that predicts customer intent and behavior based on previous interactions and other market data. Our goal is to bring the teams together and provide a secure environment to learn and test solutions,” she explains. AI tools rely on the data in use in these solutions. Nafde agrees.

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Smartphones Central to Online and In-Store Consumer Shopping Habits

CIO

“Merchants have had to constantly reinvent themselves throughout the pandemic to meet consumers where they were, and this usually meant adding or augmenting their digital channels to improve the experience,” said Carleigh Jaques, SVP, Global Head, Acceptance Solutions, Visa. The rise of the digital-first shopper.

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Sitecore’s Release of XM Cloud Empowers Brands and Marketers to Maximize Consumer Engagement

CIO

The true long-term effects of the COVID-19 pandemic on consumer shopping habits won’t truly be understood for years, but its effect on digital transformation is immediately evident. Crucially, this remains true whether you serve consumers or businesses. Consumer behavior has changed rapidly over the past two years.

Marketing 656
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The AI continuum

CIO

Downsides: Not generative; model behavior can be a black box; results can be challenging to explain. The price-performance value of consuming AI via the tools you already use is hard to beat. Consume AI as a service AI-as-a-Service platforms are growing exponentially. Model sizes: ~Millions to billions of parameters.

Algorithm 702
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Software vendors offer AI sales boost for retail at NRF show

CIO

But 2023’s rate of consumer spending growth is not necessarily sustainable in 2024, the NRF’s chief economist warned, so retailers may need all the help they can get. On a more positive note, it’s using AI-powered computer vision analysis to power Store Guest Behaviors, a tool to optimize store layouts through heat map analysis.

Retail 659
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Author E. Freya Williams has a Message for Tech Leaders

CIO

To date, more than 70 of the world’s leading cloud services and solutions providers made the commitment and are working to combat climate change by radically reducing their carbon emissions. New Behavioral Contract: Transparency, Responsibility and Collaboration are more than business buzzwords.

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Consumers Want More Payment Flexibility in Their Shopping Experience

CIO

In fact, consumers are 63% more likely to shop with merchants that offer their preferred payment options. The COVID-19 pandemic brought a shift in consumer expectations, including a rise in popularity for multichannel shopping options. The 2022 Global Digital Shopping Index from Cybersource, a Visa solution, clearly showcases U.S.

Retail 617