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IT Service Management Trends and Challenges

Dataversity

Due to the pandemic, the last two years have drastically changed IT operations, especially corporate IT service management, delivery, and support capabilities. The post IT Service Management Trends and Challenges appeared first on DATAVERSITY.

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Captive centers are back. Is DIY offshoring right for you?

CIO

The desire to build internal IT capabilities amid a tight talent market is at the heart of the trend. While a widening range of companies are pursuing the benefits, there are challenges and risks to consider and key questions to ask before going captive.

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Subscription economy defies economic headwinds, fuels recurring growth

CIO

Organizations with subscription-based business models have not only survived the recent global economic challenges but have also outperformed their traditional, product-based counterparts, according to The Subscription Economy Index (SEI) report for 2023 by Zuora. This stark contrast in growth trajectories is more than just numbers.

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From AI to Empathic Leadership: Your Journey at FutureIT Toronto 2024 Begins Here

CIO

Because it’s more than just a conference; it’s an experience that will challenge, inspire, and empower you to chart your course in the digital age. From there, you’ll dive into a series of keynote sessions by IDC analysts and industry experts, exploring the latest trends and challenges in AI integration, Gen AI, and IT leadership.

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Managed services projections increase through 2023

CIO

In examining where IT budgets would be spent, managed services was the only category that continued to increase in projections from 2021 through 2023. In examining where IT budgets would be spent, managed services was the only category that continued to increase in projections from 2021 through 2023. out of 5.0

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IDC Middle East CIO Summit 2024: How CIOs Are Embracing the AI Era

CIO

They will also present essential guidance on achieving success in this new world and crafting innovative solutions to current and emerging challenges. The real value of the summit is the opportunity to get away from the office and meet with other CIOs to learn about their challenges. “It

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Oracle makes its pitch for the enterprise cloud. Should CIOs listen?

CIO

But with Amazon Web Services (31%), Microsoft Azure (24%), and Google Cloud Platform (11%) accounting for two thirds of the worldwide market, according to Synergy Research Group, Oracle Cloud Infrastructure (OCI) remains distantly behind the behemoths, leaving many to question whether Oracle’s cloud gains are enough to make it a contender.

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