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How AI is reshaping Saudi Aramco’s oil exploration and underwater operations strategy

CIO

Saudi Aramco is spearheading the innovations by embracing cutting-edge technologies like artificial intelligence, both within its core operations and beyond, which places the company ahead of the curve. This investment is reflected in its innovative efforts, which extend beyond its primary operations.

Startups 610
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Microsoft and Cognizant team up to boost enterprise Copilot adoption

CIO

But the partnership seeks to go beyond Cognizant’s internal use, with Microsoft and Cognizant teaming up to promote generative AI use across Cognizant’s global client base through the advisory and digital transformation services arm of Cognizant’s business.

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UPS delivers customer wins with generative AI

CIO

United Parcel Service last year turned to generative AI to help streamline its customer service operations. MeRA, which has earned UPS a 2024 CIO 100 Award for IT innovation and leadership, automates responses to some of the roughly 52,000 customer e-mails UPS receives each day, according to the company.

Win 843
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From fear to abundance: Rethinking job security in the age of generative AI

CIO

By Chet Kapoor, Chairman & CEO at DataStax Along with the exciting possibilities of generative AI (genAI), there have been concerns around job (in)security and displacement. We believe choosing the latter is imperative – because the benefits of genAI can only be realized when combined with human creativity and innovation.

Security 867
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Will enterprises soon keep their best gen AI use cases under wraps?

CIO

The retail industry has no shortage of cases on display where generative AI has shown tangible benefits. They had ChatGPT write the script, and other gen AI tools to create a digital person who reads the script, a scalable process with at least one measurable benefit: speed. The new ads were created very quickly,” says Banks.

Biotech 760
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13 IT resolutions for 2024

CIO

Claffey notes that undertaking such a shift goes beyond making structural changes. This approach is vital for staying competitive and responsive in an era where technological advancements, particularly in AI, are rapid and transformative.” Will our employees fight against or embrace AI? We’re piloting, PoC-ing.

IT 903
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Will AI kill jobs? History says otherwise

CIO

With AI poised to transform work today, we all have some degree of fear that our jobs will go the way of the Pony Express. Rather than killing jobs, AI will create new jobs that were unimaginable just a few years before. So what will work look like in the AI-first era? The service lasted all of eighteen months.