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How to incubate a winning innovation program

CIO

Retail, entertainment, music, and banking have largely moved online. They recognize that innovative use of technology is enabling new business models with competition-crushing advantages built right in. It takes incubating a winning innovation program, and that starts with knowing the customer and shifting the organization’s values.

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Micro transformation: Driving big business benefit through quick IT wins

CIO

And when performed strategically in succession as Mahon has done at Werner, such quick wins can lead to much larger business transformation over time — with less big-bang disruption and change management thanks to measurable proof of enhancement along the way. It gets contagious — you do one and it leads to others.”

Win 613
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How Pick n Pay’s migration to the cloud is paying off

CIO

Pick n Pay’s bold plan to modernize infrastructure and drive efficiency is beginning to pay dividends as its migration to AWS was successfully completed last year, signaling the digital ambitions of this retail giant. That’s been a massive added win for us.” year-to-date, with on-demand year-to-date growth in excess of 100%.

Retail 615
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Oracle makes its pitch for the enterprise cloud. Should CIOs listen?

CIO

In a cloud market dominated by three vendors, once cloud-denier Oracle is making a push for enterprise share gains, announcing expanded offerings and customer wins across the globe, including Japan , Mexico , and the Middle East. That’s not the case today.” But Oracle is gaining quickly through big R&D investments, he says. “I

IT 781
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Bots and beyond: How the AI revolution is shifting the paradigm for customer experience in smart banking

CIO

Creating a first-rate, secure digital customer experience is a top goal for leaders across the financial services spectrum, from retail banking to commercial lending, investment banking, and wealth management. One quick win, Nilendu says, is digitizing as many paper processes as possible.

Banking 617
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Building digital fluency in the C-suite and beyond

CIO

Hussman, which manufactures and services commercial refrigeration equipment for food retailers globally, is a 117-year-old company. More frequently, IT leaders are seeing the value of educating their peers and stakeholders as a win-win for increasing buy-in and budget for digital initiatives.

Education 847
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5 Ways to Strengthen the Retail Customer Journey for Your E-commerce Business

Alexa

With so many more retailers moving to an online model, partially due to the pandemic, you need to find ways to stand out as a brand online. The ability to attract and retain customers comes from a clear understanding of your retail customer journey. Understand Your Audience’s Needs. How many products are they buying at one time?

Commerce 195