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Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. This approach has significantly enhanced the customer banking experience.

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CIOs weigh where to place AI bets — and how to de-risk them

CIO

Given existing relationships with Webster Bank, that includes AWS and Microsoft. To find promising use cases, Webster Bank canvassed several dozen proposals and decided to start with three that could deliver tangible benefits. Unlike startups, however, established companies cannot risk the losses that might come from betting all on AI.

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How CIOs reinterpret their role through AI

CIO

For Daniele Deligia, IT director of Italo-Nuovo Trasporto Viaggiatori, Italy’s first private operator of high-speed rail networks, the exchange of information between the CIO and other executives is good for business. IT was divided into three parts: core banking, IT infrastructure, and data management, analytics, and AI.

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4 perils of being an IT pioneer

CIO

Proponents of early technology adoption further argue that it enables companies to build informal relationships with leading technology providers, develop deeper understanding of the latest technologies, and lure better talent. A senior IT leader from a bank confronted this challenge while working with a fintech provider. “We

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Gen AI without the risks

CIO

Intelligent assistants are already changing how we search, analyze information, and do everything from creating code to securing networks and writing articles. For example, retraining an LLM on financial information would trade a general ability like songwriting for the ability to help a customer with a mortgage application.

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Financial IT leaders prep for a quantum-fueled future

CIO

But managing and manipulating so many component parts of an ETF is painful: “There’s a lot of variability in terms of stock performance and there’s a lot of buying and selling and related transaction fees,” says Sathish Muthukrishnan, chief information, data, and digital officer at Ally.

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Silicon Valley Bank Collapse: Why it Happened and What to Expect

Alpha Sense BI

It’s no surprise that Silicon Valley Bank (SVB) catered to a specific type of startups, venture capitalists, and tech firms. For 40 years, SVB has provided banking services to nearly half of the country’s venture capital-backed tech and life-science companies. When it comes to the economy, history tends to repeat itself.

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