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Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. This approach has significantly enhanced the customer banking experience.

Banking 747
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The new CIO mandate: Selling AI to employees

CIO

But 45% also said they feared that AI will make their work less relevant to their employers, and 43% said they fear the loss of their jobs due to AI. Still, a report surfaced earlier this month that global banks and investment firms are examining the possibility of replacing entry-level financial analyst positions with AI.

Loss 847
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What are the main challenges CISOs are facing in the Middle East?

CIO

Legislative changes on a global scale have been a major challenge faced daily and it’s often exacerbated by the need to instantly change course and work towards compliance to avoid the often-hefty fines and penalties, legal liabilities and reputational damage associated with non-compliance. What should organizations do if they are hacked?

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How CIOs reinterpret their role through AI

CIO

As businesses digitally transform, technology is increasingly integrated into every activity, and the CIO is becoming more of a catalyst for data-driven value creation through analytics, new AI model training, software development, automation, vendor engagement, and more. The first step in this transformation was organizational.

Banking 575
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Driving Customer Loyalty with Secure and Modern Apps

CIO

And out of these, my favourite app is a local banking app. It’s completely intuitive, allows me to perform most tasks in less than 3 clicks, has all the functions that I need to perform banking on-the-go, is constantly updated with new features, comes with great performance and stability and most of all is very secure.

Security 615
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What is predictive analytics? Transforming data into future insights

CIO

Predictive analytics has captured the support of wide range of organizations, with a global market size of $12.49 Predictive analytics in business Predictive analytics draws its power from a wide range of methods and technologies, including big data, data mining, statistical modeling, machine learning, and assorted mathematical processes.

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Generative AI in Investment Banking

Alpha Sense BI

While they are not newcomers to digital transformation, investment banks (IBs) are increasingly adopting generative artificial intelligence (genAI) across their organizations. In the last couple of decades, investment banks have adopted AI for customer-centric interfaces and to automate data functions. million per employee by 2026.

Banking 59