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Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. This approach has significantly enhanced the customer banking experience.

Banking 718
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AlphaSense for Investment Banking

Alpha Sense BI

Over the last decade, the investment banking sector has been completely transformed by a myriad of factors —the mounting prevalence of digital transformation, shifting economic paradigms, and opportunities in trending areas such as sustainable finance, blockchain , RegTech, etc.

Banking 111
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Trust Bank’s commitment to CX as a digital disruptor

CIO

Singapore’s Trust Bank (also known simply as Trust) is a new financial institution that’s enjoyed a strong first year of operations, capturing 12% market share in Singapore since launch and setting new benchmarks in customer experience and innovation. As a bank, you cannot fail.” For us, we move fast and you don’t fail.

Banking 580
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NetSuite adds generative AI to its entire ERP suite

CIO

NetSuite is adding generative AI and a host of new features and applications to its cloud-based ERP suite in an effort to compete better with midmarket rivals including Epicor, IFS, Infor, and Zoho in multiple domains such as HR, supply chain, banking, finance, and sales.

IT 797
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How to Use AlphaSense for ESG Benchmarking

Alpha Sense BI

However, there is currently no standardized reporting methodology, which makes ESG benchmarking a challenge. That is why it is crucial to have a market intelligence platform that aggregates ESG content into one place so you can efficiently perform your research and benchmarking.

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The Hartford CIO Deepa Soni on transforming at scale

CIO

In a career spanning such companies as IBM, KeyCorp, M&T Bank, and BMO, she has “answered the call” many times, most recently as CIO of The Hartford, where she is responsible for the overall strategy, vision, and execution of business technology, cyber, data analytics, and data science. We are focused on being agile, not ‘doing Agile.’

Advantage 747
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3 powerful lessons of using data governance frameworks

CIO

If the data is correctly curated and formatted, it can be used by data analytics and, in particular, AI to make recommendations that help an organization make decisions ahead of the market. When the data is bad, you can’t make decisions ahead of the market and ahead of the competition—or worse, you make the wrong decisions.