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Panera CIO John Meister on mastering customer experience

CIO

John Meister is the senior vice president and CIO of Panera Bread, a chain of bakery-cafe fast casual restaurants with more than 2,000 locations across the United States and Canada. To summarize, I do think there is room to innovate in our main ordering wheelhouse. We have people much smarter than me when it comes to restaurant data.

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Huawei unveils plans to target Small and Medium Enterprise market at MWC

CIO

Huawei strives to accelerate technology application in six fields, including shifting from transaction to digital engagement, developing cloud-native applications and data, evolving infrastructure to MEGA, industrializing data and AI application, enhancing real-time data analysis, and moving towards a cutting-edge AI brain.

Marketing 539
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10 Big Data Examples Showing The Great Value of Smart Analytics In Real Life At Restaurants, Bars, and Casinos

Datapine Blog

While these industries are traditionally slow in adopting new innovations, there are some front-runners that are leading the pack. It does this by using Artwork Visual Analysis (AVA) “a collection of tools and algorithms designed to surface high-quality imagery from videos. What’s the motive? 7) We Missed You! 8) The MagicBand.

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How to Create a Competitor Landscape Analysis Fast

Netbasequid

Innovative brands save themselves a lot of frustration by turning over every stone in pursuit of competitive intelligence that they can leverage. To that end, we’ll explore how to create a competitor landscape analysis fast so you get your brand behind the eight ball. Steps for pulling off a successful landscape analysis.

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Brands Innovating Ahead of Consumer Curve

Netbasequid

Some brands are even innovating ahead of the consumer curve to set the pace for tomorrow’s trends. Tech innovation is progressing at a lightning speed. And if you think that’s crazy, LG would like you to hold their beer: Their new OLED TVs can be used as a restaurant partition to display food items, or video while customers wait.

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AI at the retail edge: What’s new, and what’s coming soon

CIO

What is supposed to be a quick meal on the go too often turns into a grim choice between eating something you didn’t order or parking and walking into the restaurant to stand in line to complain … and then wait for your order again. And these mistakes are costly, around $26 million annually for a national chain restaurant.

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QSR Increasing Market Share with AI-powered Consumer Intelligence

Netbasequid

Quick-serve restaurants are jumping in and playing hero for many families, as they seem to have mind-reading intelligence to help them understand what their audience wants—to the joy and appreciation of their fans. Quick-serve restaurants are increasing their market share with consumer intelligence. How are they doing this?