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What a quarter century of digital transformation at PayPal looks like

CIO

To face these challenges, PayPal has a highly qualified tech team, and last year, global investment in technology and development was more than $3.2 Our technology workforce operates on a global scale and in all regions, so we learn different lessons from each one, which we apply in the rest of the markets where we operate,” says Shivananda.

Commerce 829
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The complex patchwork of US AI regulation has already arrived

CIO

Meanwhile, leaders from Microsoft, Google, and OpenAI have all called for AI regulations in the US, and the US Chamber of Commerce, often opposed to business regulation, has called on Congress to protect human rights and national security as AI use expands.

Commerce 826
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Digital listening reveals 3 leading innovation drivers

CIO

McKinsey & Company’s 2022 Global Survey on AI says , “AI adoption globally is 2.5x Its algorithms and architecture make it resistant to tampering and, thus, ideal for storing financial records, medical data, or other sensitive information. higher [in 2022] than in 2017.”

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Social commerce: A guide for brands and retailers

bazaarvoice

The social commerce renaissance continues. Global daily time spent on social networking continues to tick up: the endless scrolling, constantly hitting refresh, living vicariously through all of our friends as we wonder how they can afford to travel so much, etc. Given that social commerce sales in the U.S.

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CIOs grapple with the ethics of implementing AI

CIO

Christoph Wollersheim, a member of the services and artificial intelligence practices group at global consulting firm Egon Zehnder, pinpoints five critical areas most organizations need to address when implementing AI: accuracy, bias, security, transparency, and societal responsibility.

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AI is Driving Huge Changes in Omnichannel Marketing

Smart Data Collective

One solution to this challenge is omnichannel e-commerce, a customer-focused, AI-driven strategy that aims to provide a seamless shopping experience across multiple channels. Another reason businesses adopt omnichannel e-commerce strategies is that AI technology can help them improve operational efficiency and reduce costs.

Commerce 298
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What is Brand Protection?

mention

Online Brand Monitoring: With the proliferation of e-commerce and social media, brands utilize monitoring tools and services to track online mentions, detect brand impersonation, monitor unauthorized sales channels , and address negative sentiment or fraudulent activities that could harm brand perception.