Generative AI won’t automate your way to business model innovation
CIO
JUNE 21, 2023
Generative AI is changing the world of work, with AI-powered workflows now slated to streamline customer service, employee experience, IT, and other fields. If we just slap the letters “GPT” to our efforts, everything will be right on track, right? Nope. Integrating artificial intelligence into business has spawned enterprise-wide automation. One report estimates that 4,000 positions were eliminated by AI in May alone.
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