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Fostering Innovation at Discover Financial Services

CIO

Innovation has a different meaning for every organization. Innovation is about modernization, it’s about optimization,” said Dan Gisolfi, Distinguished Engineer, Head of Innovation and Intellectual Property at Discover Financial Services. An innovation squad was created to flesh out the prototype. “But

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2 Innovations That Can Tip the Balance in Cybersecurity

CIO

Army Major General and Vice President and Federal Chief Security Officer for Palo Alto Networks What critical innovations can change the balance in cybersecurity, providing those of us responsible for defending our organizations with more capabilities against those who would do us harm? They are: Innovations in automation.

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Microsoft and Cognizant team up to boost enterprise Copilot adoption

CIO

Microsoft is opening another route for extending the reach of its Copilot offerings in the enterprise through an expanded partnership with global professional services company Cognizant. This partnership provides CIOs with access to AI tools that can greatly accelerate innovation and improve customer experiences.”

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IT leaders explore footing amid shifting needs and the AI power struggle

CIO

“The generative aspects of ChatGPT almost seemed like magic to many, as these models created new written, audio, and visual content right before their eyes,” says Chris Herringshaw, global CIO of Janus Henderson, the British-American global asset management group. Perhaps the best thing to hope for in 2024 is simplicity.

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10 best practices when partnering for strategic skills

CIO

Collaboration with external partners allows enterprises to enhance their IT prowess, drive innovation, and bridge skill gaps more effectively amid a swiftly evolving digital landscape,” says Arpita Dwivedi, practice director at Everest Group. Staff augmentation and outsourcing are nothing new. IT Skills, IT Strategy, Outsourcing

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6 IT rules worth breaking — and how to get away with it

CIO

Management rules typically exist to enable faultless decision-making, set a foundation for consistent operation, and provide protection from risk, observes Ola Chowning, a partner at global technology research and advisory firm ISG. Breaking a rule often happens after the CIO weighs the risk of removing or retaining a mandate,” she notes.

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Captive centers are back. Is DIY offshoring right for you?

CIO

They are driving organization-wide innovation, facilitating digital transformations, and contributing to revenue growth. Everest Group researchers find that some mature captives have built high-value capabilities to support key innovation, transformation, and revenue-generating initiatives.